Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0050BBK-WESN
SKU:
6380848
Highly rated by customers for:
Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,831 reviews
  • Pros mentioned:
    Ease of use

    Easy to Use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and format for Mac. No complaints so far. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Good Hard Drive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a good performer thus far. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and lite weight compared to the old ones with half the space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Jj

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use my kids loved it for extra memory for there play station

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    best of all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best deals of the hard drive , best product , fast speed, reliable hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great portable hard drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this portable hard drive. Perfect for his gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    What a bargain!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little 5T drive! I've never had any trouble with Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great little hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space for all of my pictures! Love it! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Works great with XBOX One

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great as extra storage for my son's XBOX One. Great price also!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Works perfectly and very good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Best hard drive

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of hard drive really good at holding a lot of games.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    external drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purchase, makes saving all my stuff so much easier on one external

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Used it for my PS4...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine; no issues at all. 5 tb of extended storage is amazing for the price

    I would recommend this to a friend
  • Cons mentioned:
    Software

    NEEDS WORK AROUND

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity, but many issues with software, needs work around.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive, small sleek and quick! big fan of wd products

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Hands down the best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love WD external products I have 3 or 4 of these to manage all my stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Western Digital HHD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable hard drive there is out there, i strongly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and has a bunch of storage and have.not run into any problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Fast and reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB for in stock my Japanese AV Collect, not bad speed transfer date and read.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Love this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved all the data from your computer. Love this product.

    I would recommend this to a friend
Page 94, Showing 1,861-1,880 of 2,831 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.