Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- SKU:
- 6380848
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an amazing price for an amazing product. Thank you!
I would recommend this to a friend - Pros mentioned:Storage
Does what it needs to do...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised as external extra storage for my work PC.
I would recommend this to a friend - Pros mentioned:Ease of use
My passport 5 TB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Quick install. Use for pictures, pdf’s Word, Excel....
I would recommend this to a friend - Pros mentioned:Size
Great little drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little drive and a good bang for your buck!!
I would recommend this to a friend - Pros mentioned:Size
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm Really Impressed With It's Size And How Well It Works
I would recommend this to a friend - Pros mentioned:Ease of use
Hard drive
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good hard drive . Installs easily. Good storage size for my needs.
I would recommend this to a friend - Pros mentioned:Storage
Great technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have everything updated on my computer. What a relief.
I would recommend this to a friend - Pros mentioned:Ease of use
External Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Easy setup and reasonably fast
I would recommend this to a friend - Pros mentioned:Price
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great external hard drive and great price too. Definitely recommend it
I would recommend this to a friend - Pros mentioned:Reliability
Excellent storage device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent USB memory storage device. Always reliable
I would recommend this to a friend - Pros mentioned:Ease of use
dont wait buy now!!!!!!!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worth every penny still working today nice and portable
I would recommend this to a friend - Pros mentioned:Ease of use
Easy bavkup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This backup was working very well. Was easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
neato
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.store all your favorite memories in one box. no setup required, well kind of.
I would recommend this to a friend - Pros mentioned:Storage
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of capacity. Easy to use. Recommend to anyone wanting storage .
I would recommend this to a friend - Pros mentioned:Reliability
Portable 3.0 USB 5TB My Passport HD review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well with both PC and MACs that have Tuxera NTFS installed
I would recommend this to a friend - Pros mentioned:Ease of use
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. I'm hoping this will be large enough for all of my pictures.
I would recommend this to a friend Great to have safety of an external hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working and provides additional space that was needed!
I would recommend this to a friend- Pros mentioned:Storage
PS4 storage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to store my PS4 games works great. Can store a bunch.
I would recommend this to a friend - Pros mentioned:Size
Great Deal, Love the small size for 5 Terabites.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! love the small size. 5 terabits in a small quality package.
No, I would not recommend this to a friend Old Hardware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power trasformed died after about a year. Had a difficult time finding replacement. This technology has been greatly superceeded since my purchase.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi GeraldB, We are sorry to hear about your experience. This isn't what we want for our customers. We take your feedback very seriously and please know that we are committed to ensuring this does not happen again. Your experience matters to us. Please do not hesitate to contact our customer service team at (https://support-en.wd.com/app/askweb) with detailed information and possible error screenshot. The customer support team will contact you as soon as possible.
