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Customer Ratings & Reviews

$359.75

Customer reviews

Rating 4.7 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the product's ample storage and capacity, along with its reliability and ease of use. Its compact size and good value for money are also frequently praised. However, some users have experienced issues with USB recognition and have expressed dissatisfaction with the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,805 reviews
  • Rated 4 out of 5 stars

    Good Hard drive for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for the cost. I would have preferred USB-C but this does the job and had enough storage to back up our server at work in a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to install, and backed up everything I wanted easily and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive, easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome external hard drive. Works great as an external storage on my PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has plenty of storage and was exactly what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it’s job just fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an external hard drive, not really much to say. No issues or complaints. Solid price and performance. Plus it’s red. Pretty sweet, huh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Betterbvakue than other brands of hard drives I have bought in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Great Value amazing small footprint for 4T of data!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good quality hard drive with a good amount of memory. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it he can add more of his games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 4TB External USB hard drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast portable hard drive. Use it to back up data files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and Quality product. Great data transfer speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get everything on this all my papers and many projects that I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD always produce great products I have many of them no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice portable hard drive. transfer fast. work only Mac and my pc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no luck with this HD. The software you need to use it, WD discovery specifically, is janky and whenever I input my password to unlock the HD the whole application freezes. I haven't been able to successfully unlock my HD in weeks, and luckily there's nothing on it that I need. As to why there's nothing on it that I need...files wouldn't completely upload onto the hard drive before this software issue began happening. I figured it was user error, or the type of files I was trying to upload. Never got to figure out which it was, because now I can't even access the HD to begin with. I'm positive there are better products out there.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Gabby, We're sorry for the inconvenience caused to you. That's certainly not the experience we aim for. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail and error screenshots if any. Our support team will reach out to you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Great price and very portable. Love the red color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the others I have purchased. Good quality and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portable Hard Drive works very well. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for strange. I’d absolutely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well. I had a little confusion in the beginning but it worked out after a little due diligence

    I would recommend this to a friend