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$220.87

Customer reviews

Rating 4.7 out of 5 stars with 1797 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,799 reviews
  • Pros mentioned:
    Ease of use, Storage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Portable Hard Drive, Works With PS4

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport external hard drive is compact and easy to use. I first connected it to my computer. It popped up a sidebar with different options. For security, you can set a password. One great option is that it can pull pictures from various places to store them. One of the options was Facebook. You just click the link, sign in with your Facebook credentials and it will automatically download all of your pictures and videos for safe keeping. I then backed up my pictures that were already on my computer. It was as simple as sliding the picture folders in to the My Passport drive. I have a lot of pictures and many of them were shot on a Canon at 16mp. At 4TB, the My Passport has plenty of room for all of your pictures. The transfer process was fast with the USB 3.0. For example, almost 900 hi-res pictures transferred in a little over three minutes. I then wanted to see how well it would work for my PS4. It was as simple as plugging it into the USB port and going to the device settings. You're then able to format the MY Passport as external storage. I moved all of my downloaded games to the My Passport. Transferring four large games took about half an hour. This freed up a lot of space on my PS4. Now that the games load from the My Passport, they load a little faster. Overall, with whatever you choose to use the My Passport for, it does it well. From storing and protecting memories with pictures and videos, or extending the storage on your PS4, you can't go wrong. It's small size and light weight make it great for traveling and being able to grab and go and it won't take up much desk space. I highly recommend the My Passport.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Portable Hard Drive Misery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive failed on day 2. I would like to return and get money back or a credit. Please help….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad product i will never buy again it broke within 5 months of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Unit worked for 48 hours, was 50% filled and then died. what a waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work - tried everything and Nothing — I’ll be returning it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good source to store pictures, easy to setup and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    had issues copying more than 80gb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could only put 80GB on this disk, not sure what was going on. returning this thing,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was a fan of WD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No access after 1 week. I had to reformat the drive. It worked for about a week after that and now windows cannot access it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible product. My hard drive got corrupted and all files are lost. Don't make the mistake that i did!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow....hard to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is slow and very hard to setup. I am disappointed in the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My Passport 4TBExternal Hard Drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work well with my Mini Mac desktop computer. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still Isn’t working copied one file and can’t return because it is classified data

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wd replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was working before but now not working no more can you please do me a favor to replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD died after only a month. Good thing I had this backup backed up elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hope you have better lcuk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bad luck with external hard drives, but this thing broke down way too quick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My external hard drive got messed up in less than a month. It was never dropped or anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joke!!!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joke!!!!!!! Kept saying it was shut off wrong when all i did was turn off PS4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows did not recognize the device and I couldn't return it to Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has stopped recognizing it after I copied all the data

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 12/10 and it already quit. Wont buy another.

    No, I would not recommend this to a friend