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Customer Ratings & Reviews

$261.99

Customer reviews

Rating 4.7 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage capacity, ease of use, and reliability. They also appreciate its compact size and good value. However, some users have encountered issues with USB recognition and the built-in software, and a few found the cable length to be a bit short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,805 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect works right out of the box great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for system backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so I can regularly back up my system. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    wd passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works right out the box windows 10 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back Up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to backup our business accounts and software.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no luck with this HD. The software you need to use it, WD discovery specifically, is janky and whenever I input my password to unlock the HD the whole application freezes. I haven't been able to successfully unlock my HD in weeks, and luckily there's nothing on it that I need. As to why there's nothing on it that I need...files wouldn't completely upload onto the hard drive before this software issue began happening. I figured it was user error, or the type of files I was trying to upload. Never got to figure out which it was, because now I can't even access the HD to begin with. I'm positive there are better products out there.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Gabby, We're sorry for the inconvenience caused to you. That's certainly not the experience we aim for. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail and error screenshots if any. Our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I really like the color of it. It is great for storing stuff that you want to have access to on multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little backup drive, easily spotted in a panic!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet. Holds a lot of game programs and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    H go ood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Does it’s job. Good size. Recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to have external drive for PS4. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of inexpensive storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price. Good Speed. Great value in a compact package.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works great I use it for the xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great I use it for the xbox one has all the memory you need

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Harriett Cowhey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this for my space on little computer. It helped to move files off to make more room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for gaming systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my xbox one x. simple to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    it very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it very good for my information and document, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    storage works to store stuff or media

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to store videos form my youtube channel, good extra storage in a pinch and the right price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my pc and the quality is awesome thank u

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for family use. Nice item. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several WD drives and have always been pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Nice and compact. Best Buy is great...

    I would recommend this to a friend