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$193.99

Customer reviews

Rating 4.7 out of 5 stars with 1797 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,798 reviews
  • Rated 3 out of 5 stars

    Does the job, but slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for backup, but not a speed demon. Using it to archive files that won't be accessed frequently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Memory is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for memory but for what i wanted to use it for it was not for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for working with Windows and MAC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the 3rd and last WD external drive I will buy. It is formatted to work with both OS's. I am having the same issue that I had with previous ones. After about a month it is no longer readable on the MacOS. Not a good drive if you are using the two operating systems with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quiet but slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for an iMac time machine. Seem to be a slow transfer rate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap broke easily would recommend using if a DJ

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but the package was open

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but the package it came in was banged up and the plastic had been cut open.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LCM

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was ok. Seemed sensitive to power fluctuations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive which failed after my first backup operation. I returned it within the return window and got a replacement. The replacement died also after the first backup so I did a warranty claim with WD. The replacement drive I received worked for one day and failed without me even running a backup. DO NOT BUY THESE. THEY ARE DEFECTIVE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the last WD Drive. Purchased in Aug 2019 died for no apparent reason Feb 4 2020.... aged 6 months. All data lost. Terrible product!... do as I am doing... head for the cloud! And to think that I was going to buy a bigger one for my own cloud. Piece of junk! Lost hours of drone footage!! Hard lesson learned so you do not need to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk quit working properly after maybe a year. Sometimes the computer recognizes it and it starts up and most of the time it doesn't. I don't have this issue on much older drives.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed after 6 months.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 6 months, almost daily usage as a Apple Time Machine backup drive (approx. 90 minutes per backup) ONLY. Disk was spinning but macOS was unable to mount the drive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It can't put data onto a new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up my hard drive nightly and I thought I was covered. When I had to get a new computer I found out there was no way to restore my backups to my new computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one of these in 5TB to use for backing up data on my mac desktop. The drive died in 2 weeks. I then purchased this 4TB drive after getting a refund for the first. This one died in one month. I kept this sitting on my desk and never moved it. I have been very gentle with it. The return window is over, so I need to try and get a replacement or refund from the manufacturer. I have had several other fulll size WD external drives dies on me in the past, but they usually lasted about 3-4 years. I cannot trust Western Digital with any of my important files.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly for iMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No user friendly for the iMac. I returned this and order another brand that worked greatS

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it, it is SLOW Sorry I bought it. Buy a different brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy for MacBook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to MacBook. Hoped it would be easier

    No, I would not recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 1 out of 5 stars

    External drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work for Xbox x game system. Best Buy rep recommended this to me. Not a good buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    says it works with ps5 but it doesn't - will only store old ps4 games

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a month, then suddenly stopped. It whirs, but never connects.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dissatisfaction with technical support.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the drive is fine, but your customer service is "0" unless you pay extra for support. I will not buy from your store again.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello MehrdadG, We are truly sorry for the poor service you received. We understand how frustrating this must have been, and we assure you that we taking steps to ensure this doesn't happen again. You may always get in touch with us by email. call, and chat at (https://www.westerndigital.com/company/contact-us). We will be happy to assist to you. WDConnections