Customer Ratings & Reviews
- Model:
- WDBR9S0060BBK-WESN
- |
- SKU:
- 11013463
Customer reviews
Rating 4.7 out of 5 stars with 1797 reviews
(1,797 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
Does the job, but slow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for backup, but not a speed demon. Using it to archive files that won't be accessed frequently.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friendRated 3 out of 5 stars
Memory is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for memory but for what i wanted to use it for it was not for me.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
Not good for working with Windows and MAC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the 3rd and last WD external drive I will buy. It is formatted to work with both OS's. I am having the same issue that I had with previous ones. After about a month it is no longer readable on the MacOS. Not a good drive if you are using the two operating systems with it.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Quiet but slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using for an iMac time machine. Seem to be a slow transfer rate.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Would not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cheap broke easily would recommend using if a DJ
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 3 out of 5 stars
Great but the package was open
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but the package it came in was banged up and the plastic had been cut open.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
LCM
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was ok. Seemed sensitive to power fluctuations
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Defective Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drive which failed after my first backup operation. I returned it within the return window and got a replacement. The replacement died also after the first backup so I did a warranty claim with WD. The replacement drive I received worked for one day and failed without me even running a backup. DO NOT BUY THESE. THEY ARE DEFECTIVE.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be the last WD Drive. Purchased in Aug 2019 died for no apparent reason Feb 4 2020.... aged 6 months. All data lost. Terrible product!... do as I am doing... head for the cloud! And to think that I was going to buy a bigger one for my own cloud. Piece of junk! Lost hours of drone footage!! Hard lesson learned so you do not need to.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good at all.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of Junk quit working properly after maybe a year. Sometimes the computer recognizes it and it starts up and most of the time it doesn't. I don't have this issue on much older drives.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 2 out of 5 stars
Failed after 6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 6 months, almost daily usage as a Apple Time Machine backup drive (approx. 90 minutes per backup) ONLY. Disk was spinning but macOS was unable to mount the drive.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
It can't put data onto a new computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I backed up my hard drive nightly and I thought I was covered. When I had to get a new computer I found out there was no way to restore my backups to my new computer.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Died again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these in 5TB to use for backing up data on my mac desktop. The drive died in 2 weeks. I then purchased this 4TB drive after getting a refund for the first. This one died in one month. I kept this sitting on my desk and never moved it. I have been very gentle with it. The return window is over, so I need to try and get a replacement or refund from the manufacturer. I have had several other fulll size WD external drives dies on me in the past, but they usually lasted about 3-4 years. I cannot trust Western Digital with any of my important files.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not user friendly for iMac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No user friendly for the iMac. I returned this and order another brand that worked greatS
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it, it is SLOW Sorry I bought it. Buy a different brand
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't buy for MacBook
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to connect to MacBook. Hoped it would be easier
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friend- Cons mentioned:Usb
Rated 1 out of 5 stars
External drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work for Xbox x game system. Best Buy rep recommended this to me. Not a good buy.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.says it works with ps5 but it doesn't - will only store old ps4 games
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Bummer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a month, then suddenly stopped. It whirs, but never connects.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
dissatisfaction with technical support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the drive is fine, but your customer service is "0" unless you pay extra for support. I will not buy from your store again.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello MehrdadG, We are truly sorry for the poor service you received. We understand how frustrating this must have been, and we assure you that we taking steps to ensure this doesn't happen again. You may always get in touch with us by email. call, and chat at (https://www.westerndigital.com/company/contact-us). We will be happy to assist to you.











