Customer Ratings & Reviews

Easy, straight forward. Never have too many backup

Needed to upgrade X-box hard drive more than helps

Just what I needed, has all the space as promised

Great product feom a great store with the best cuatomer service!!

Good speeds, good looks, and a slim form factor all under $100 - what else do you need? I hooked this up to my Xbox One S, formatted it, and it was good to go. 1 Month in and it's working just fine.

Very happy with this product. Able to load/backup files from my ancient PC (from 2014) safely

Cheap yet unreliable. Good for temporary storage, but if you're storing files for the long term, these are very easy to fail.

What is there to say? It is portable, yes. You can save things on it, yes. It is black, yes. Every box is ticked. Nothing special or outstanding about it.

I've had no luck with this HD. The software you need to use it, WD discovery specifically, is janky and whenever I input my password to unlock the HD the whole application freezes. I haven't been able to successfully unlock my HD in weeks, and luckily there's nothing on it that I need. As to why there's nothing on it that I need...files wouldn't completely upload onto the hard drive before this software issue began happening. I figured it was user error, or the type of files I was trying to upload. Never got to figure out which it was, because now I can't even access the HD to begin with. I'm positive there are better products out there.

On first use the device stopped importing files from OneDrive before completion. Then messaged No USB. Impossible to start up where device left off, so import begins all over resulting in duplicate files. On next try device turned off and gave Java script problem message. WD Tech Support was no help. Agent did not know device could import from OneDrive. Kept asking what software I was using and did not realize software is on the device. Suggested solution was to manually copy files from OneDrive, paste to MyPassport, then delete duplicates. This would take significant time, and what’s the point of having the device if it can’t import and files have to be copied and pasted. Returned to BestBuy.

Good, powerful and fun color. I had to move a lot of storage into this thing and was fast and responsive. I give 4 out of 5 stars only because the design is a little outdated.

It works fine. Time will tell. I am hoping it just works. I have not found a drive yet that will backup my data fast.

Wonderful product. Very quickly backed up my photos safely and quickly. I intend to purchase others as Christmas presents.

Noticed that my hard drive was acting strange it's 3yrs old. Plugged in this drive configured for my data backup ran and caught ALL of my updated Right up to the laptop dying. THANK YOU!

Everyhthing is allright except for its connection cord or power cord. It gets loose very easily. While you are transfering data with avery small touch or move, it is disconnected. This is frustrating.

This is great HD. The major problem is the backup software, I could not set it up even after reviewing several sources online about it. so I gave up and I am using the windows 10 backup setting for it.

This is exactly what I was looking for and Best Buy has it in stock and for the most competitive price! Always glad to shop here because I know they care about their customers.

First time utilizing this product and extremely satisfied with the product and geek squad service

Great Deal. Bought for PS5 and it recognized it right away and configured no problem.

Love these hard drives. I have multiple now and use them for all sorts of files like music, video, documents, ps4.