Customer Ratings & Reviews

We needed to transfer data from an old computer to a new computer, and purchased this unit because it also has back-up capabilities. The data transfer went well on a drag & drop basis. The backup program provided by WD conflicts with Windows 11 (apparently a known problem that has not been fixed in a couple of years). I'm just going to live with One Drive as a back-up for now.

I am quite disappointed from this purchase. WD is a famous brand but I don’t know what is going on with this 4TB DISK. I bought this item 2.5 years ago. I am very careful using this external disk. The other day, i started organizing my files. I spent hours and organized my files. After that, I copied all organized files to my laptop as well. The next day when i used my external disk, some folders were in original condition (i.e. unorganized) and some folders were corrupted. Thank God that i have a backup on my laptop. I am not satisfied with this disk as it is not reliable. Note that i had another issue with this about a year ago. But this new issue was worse.

The device did not load properly. I had to have the Geed Squad install it for me. A previous version had stopped working, so I needed to replace it.

It worked great for a little over a year. Exactly as you would expect a removeable HD to do. Then one day while copying a file from the removeable HD back to my laptop, my computer popped up "USB device not recognized". Now I can't access it at all. when I plug it in, the HDD spins up, and the working light comes on, but my computer just says "USB device not recognized". I fear my data is lost, and unlike some removeable HD, you can't replace the USB to SATA controller. I doubt I'll EVER buy another WD external drive again.

I'm over fifty and I wanted to back up my mac book pro,but is not intuitive for me. I'm not saying is bad I'm just telling my Experience

Works as needed just kind of a slow copy speed! I returned it because it took 3hrs to copy a 1tb over.

I had to return it. Didnt work for me. I have a Samsung Z Fold.

Worked initially to get my MAC backed up, however it is having problems with doing the automatic back ups.

I had high hopes for this one but ultimately due to worse speeds and throttling than their My Book series, this was returned. If you just need a backup, this will do the trick but if you want something you can regularly make use of, then you would be better off with a cheap SSD or more premium full size 3.5" SATA drive.

Not easy to format for use with Apple computers. Special WP software is necessary to access the drive even after reformatting. If you don't format the drive properly, it will become unusable.

It worked great for about 4 months but has suddenly stopped working. The laptop or computer cannot recognize the device nor access it or any of my files. Unfortunately, I have lost all of my work files costing me hundreds of hours of work. I do have my original unedited files backed up but this malfunction of the device has cost me money and time.

Drive quality can be better. Drive is very fragile. Cable port broke next day.

Great value for backup, but not a speed demon. Using it to archive files that won't be accessed frequently.

this is the 3rd and last WD external drive I will buy. It is formatted to work with both OS's. I am having the same issue that I had with previous ones. After about a month it is no longer readable on the MacOS. Not a good drive if you are using the two operating systems with it.

Its good for memory but for what i wanted to use it for it was not for me.

Using for an iMac time machine. Seem to be a slow transfer rate.

Great but the package it came in was banged up and the plastic had been cut open.

Really cheap broke easily would recommend using if a DJ

Price was ok. Seemed sensitive to power fluctuations

This will be the last WD Drive. Purchased in Aug 2019 died for no apparent reason Feb 4 2020.... aged 6 months. All data lost. Terrible product!... do as I am doing... head for the cloud! And to think that I was going to buy a bigger one for my own cloud. Piece of junk! Lost hours of drone footage!! Hard lesson learned so you do not need to.