Customer Ratings & Reviews
- Model:
- WDBR9S0060BBK-WESN
- SKU:
- 11937775
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the extensive storage capacity and the reliable, user-friendly nature of this hard drive. Many users also appreciate its compact size and competitive pricing, making it a popular choice for data management. While the hardware is well-regarded, some users have expressed dissatisfaction with the performance of the built-in software and occasional connectivity issues with USB ports.
This summary was generated by AI based on customer reviews.
Bad Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item stopped working the next day after I purchased it. It just stop reading on my laptop. This isn’t the first time it’s happened to me either
No, I would not recommend this to a friend- Cons mentioned:Usb
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work upon opening i updated drivers. I tried everything
I would recommend this to a friend No. I won’t do this again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions on this was not very clear and if you’re not tech savvy, this thing will irritate your soul. I tried to get it to work and it didn’t find out how to use it. By the time I wanted to return it, it was too late. It was a disappointment to say the least.
No, I would not recommend this to a friendDied in under half a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this thing for 4 months used it nearly every day for work and 1 week ago it started having read/write issues and today it decided to become an overpriced paperweight.
No, I would not recommend this to a friendWon't work just clicks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transferred all my photos to this drive and a week later it failed lost a years worth of photos. Bought a 2nd one and that one failed also, No more Western Digital.
No, I would not recommend this to a friendHard drive crashed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this hard drive for 2 weeks minimum and it corrupted and files are not recoverable.
No, I would not recommend this to a friendDoesn’t work for all macs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work for all macs, sadly I finally used it after 30 days and it’s a paper weight. Maybe I should just stick to Amazon for future purchases.
No, I would not recommend this to a friendMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. Waisted my 30 days geek squad on top of it lie about calling me and not finishing my work. Not going to refer anyone for geek squad
No, I would not recommend this to a friendDoesn't back up in original format
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage device. Doesn't back up in original format. Only backs up files in TIBX format so you have to use WD software to access your files.
No, I would not recommend this to a friendToo Fragile. Damaged Easily.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One minor bump and the drive was unreadable after less than a month of use. Would recommend another option if the drive will be mobile at all.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Storage
Great Portable Hard Drive, Works With PS4
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WD My Passport external hard drive is compact and easy to use. I first connected it to my computer. It popped up a sidebar with different options. For security, you can set a password. One great option is that it can pull pictures from various places to store them. One of the options was Facebook. You just click the link, sign in with your Facebook credentials and it will automatically download all of your pictures and videos for safe keeping. I then backed up my pictures that were already on my computer. It was as simple as sliding the picture folders in to the My Passport drive. I have a lot of pictures and many of them were shot on a Canon at 16mp. At 4TB, the My Passport has plenty of room for all of your pictures. The transfer process was fast with the USB 3.0. For example, almost 900 hi-res pictures transferred in a little over three minutes. I then wanted to see how well it would work for my PS4. It was as simple as plugging it into the USB port and going to the device settings. You're then able to format the MY Passport as external storage. I moved all of my downloaded games to the My Passport. Transferring four large games took about half an hour. This freed up a lot of space on my PS4. Now that the games load from the My Passport, they load a little faster. Overall, with whatever you choose to use the My Passport for, it does it well. From storing and protecting memories with pictures and videos, or extending the storage on your PS4, you can't go wrong. It's small size and light weight make it great for traveling and being able to grab and go and it won't take up much desk space. I highly recommend the My Passport.
I would recommend this to a friend Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died last week. Just bought it on July 12. Lost everything. $950 to get information back (if even possible).
No, I would not recommend this to a friendDOA Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Unit worked for 48 hours, was 50% filled and then died. what a waste of time.
No, I would not recommend this to a friendPortable Hard Drive Misery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive failed on day 2. I would like to return and get money back or a credit. Please help….
No, I would not recommend this to a friendBad product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product i will never buy again it broke within 5 months of purchase
No, I would not recommend this to a friendDid not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work - tried everything and Nothing — I’ll be returning it
No, I would not recommend this to a friendhad issues copying more than 80gb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could only put 80GB on this disk, not sure what was going on. returning this thing,
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Storage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good source to store pictures, easy to setup and use.
I would recommend this to a friend Was a fan of WD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No access after 1 week. I had to reformat the drive. It worked for about a week after that and now windows cannot access it.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible product. My hard drive got corrupted and all files are lost. Don't make the mistake that i did!
No, I would not recommend this to a friend