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Customer Ratings & Reviews

$224.99

Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,804 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Consistently good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of the Passport externals and really like them. I love the small size. They come in a variety of capacities. They are the best value in my opinion for an affordable external storage method.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Fast and reliable. All my Customers are happy and no complaints about this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Value storage from reputable brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price per terabyte, especially from a top rated brand. Paid a little extra for red instead of black. External storage is a must-have for GoPro videos, pictures, graphics files and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not big nor is it too small.. It's a perfect size to go on my computer desk without taking a lot of room,Its great quality, Easy to figure out. I am so happy that I purchased this external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact way to store info, share with others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last external drive was huge compared to this, with less storage and giving off more heat. This one is the size of a coffee cup and lets me move files from one computer to another quickly and safely.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    It's a perfect addition to my collections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of WD-My Passport - they just keep making the content space larger. It's a very reliable and well performing addition to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photographer's Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use 2-3 a year. Easy to travel with and holds all my raw images as needs. Download doesn't take to long on the transfer from the SD card to the Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very good for Offsite Backups.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I am using it as a backup drive which will taken offsite and stored in a safe deposit box. It is small and light and doesn't take up much room in the box. It is fast enough to pull data at about half of the maximum SATA speed (much faster that an inexpensive SSD when receiving a large amount of data). I run the backup every two weeks or so, so I'm not worried about the drive longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for 6tb's or higher in the store but it wasn't available. I got the 4TB and I'm satisfied. I use it for my ps4 and setup is pretty fast and self explanatory. Less that a minute to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected right out of the box. Transfer speed seemed to be fine and I had no issues with te product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy set up! Tons of storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy! Just plugged it into PS4 and thats all you need to do. We now have a ton more storage for games. No problems So far. Can't tell the difference when playing no matter where the game is stored.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage and easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a present for my daughter, as I had bought myself one and loved it. Easy to store pictures, data, documents and back up your computer. Loads of space and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Good value for large storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it as a back up for client data at work and it was a good hd. Did what i needed at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produxct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate external harddrives are always great. This one has a good amount of space powered by just a single usb cord

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Just Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Fast and reliable. What I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect what I needed for! Compact but holds a TON and the color makes it pop. I would definitely buy again and would recommend for anyone needing portable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Backed up everything!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value. backed up all my data, photos and music. Reasonable price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    PS5 exteranl hard drive option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchased the PS5 & this is very good lightweight external hard drive. I am able to hold a lot of games & I like that is doesn't take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    excellent storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this hard drive has been great. As a DJ I need tons of space since music files are large. 4TB is perfect. Price was good. The drive casing is nice and solid. No problems at all overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an amazing price for the amount of storage. Works smoothly and only needs to be plugged into the computer (not an outlet too).

    I would recommend this to a friend