Customers admire the My Passport Cinema's large storage capacity, ease of use, and compatibility with USB devices, finding it simple to set up and use for storing and playing movies, especially 4K content. However, some users experienced compatibility issues with certain Smart TVs and found the setup process challenging. A few customers also expressed disappointment with the limited selection of pre-loaded movies and the quality of the instructions.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 236 reviews
Pros mentioned:
Usb
Rated 2 out of 5 stars
Does not work with M-Go....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
On the new Samsung UHD Blu Ray player. I am holding on to it just in case it does in the future.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not sure yet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not got the preloaded 4K content to work yet mgo is looking into why the movies are greyed out and not accessible
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Solid Hard drive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a hard drive and the purpose is all good and well but I thought it would be preloaded with 4k movies. The thing is you need to download the M-GO app on the tv. The only way I've found is to wait for a couple of hours to download one 4k movie. I haven't been able to watch any 4k movies this hard drive promises because my 80gb/s download speed takes 30min to get to 12% download.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Ok hard drive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Received this free with a samsung tv I purchased at BB. Works well, but you do have to sign into an online movie site(its free). The loaded movies are in 4k they look amazing.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic! Exceeded my expectations in every way!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Posted this review on 9/01/15 in response to your "Its Rewarding To speak your mind " email. I never got the promised points in my account. Can you help with this???
I would recommend this to a friend
Rated 3 out of 5 stars
WD Drive is good / M-GO App not so good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used many WD drives in the past and all seems to work fine including this drive. So the physical device is fine put a limitation of using M-GO App only is not acceptable. Of the two free movies that came with the device only (1) is showing, Maze Runner is giving me a blank screen.
I would recommend this to a friend
Rated 3 out of 5 stars
Great when it works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It took me awhile to get this to work and had to call twice. Not sure if I was just impatient or what.
I would recommend this to a friend
Rated 3 out of 5 stars
external storage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
works ok for storage, still havent been able to watch the "free movies" lots of cheaper alternatives.
No, I would not recommend this to a friend
Pros mentioned:
Storage
Rated 4 out of 5 stars
This is perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product because it was helping me save a lot of movie in there that can i watch movie in samsung tv
I would recommend this to a friend
Rated 3 out of 5 stars
A Movie Storage Unit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A storehouse for those who like to buy movies. Not my thing at all so it hasn't been used.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
complicated
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was complicated and wasn't easy to set up. Was suppose to come with 2 free movies. Couldn't get one to play and called Mgo and they were not only no help, but were rude to boot. When we called the Passport people they said that they were having trouble downloading certain movies. However the movie that did play worked fine.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not sure
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not used the product yet because still trying to figure out all gadgets on the tv
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Addition
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This came up as a bonus to test the 4K resolution. It is load up with 2 free movies and I can tell the resolution is amazing and mind blowing.
I would recommend this to a friend
Pros mentioned:
Usb
Rated 4 out of 5 stars
Passport
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this with the purchase of TV,should have come with 3free movies and it didnt.but its good
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
Thank goodness it was free
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have tried to access on new Samsung TV numerous times, but unable to open and/or access movies. Need to call Geek Squad for help. But it was free with TV purchase so not too upset.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
WD MyPassprt
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My son set up for me, says it was. Easy to do. It offers a great deal more memory which with everything we use on our TV.
I would recommend this to a friend
Cons mentioned:
Setup
Rated 1 out of 5 stars
Only because it was free.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Product was free with purchase of TV. Salesman didn't even bring it up. I noticed the sign and asked about it. His reaction told me everything needed to know. Pretty much worthless. Set up is next to impossible and not many uses for it.
No, I would not recommend this to a friend
Pros mentioned:
Storage
Rated 4 out of 5 stars
good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very useful to store HD movies. haven't tried using it as a regular store disk
I would recommend this to a friend
Rated 2 out of 5 stars
hard drive for tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this hard drive in a package when I purchased the 55 inch TV. I have tried but am unable to access it. I was told there were 2 movies loaded on the drive but does me no good since no one showed me how to access it and the store seems too busy to come to the phone to help.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Got it for free with my Samsung JS9500 TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The drive is great. The movies have to be used with the MGO app on the Samsung TV's. You get (2) movies from free that are 4k HDR. You have to buy the rest at about $29.00 Each. I just transferred the (2) movies to my other Samsung drive and wiped the WD drive for backing up pictures and music.