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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 774 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are impressed with the My Passport for Mac 1TB External Hard Drive's ease of use, ample storage capacity, and compact size. Many appreciate its compatibility with Mac systems and find it to be a great value for the price. Positive feedback also highlights its reliable performance and lightweight design, making it convenient for portability. The drive's USB connectivity ensures simple plug-and-play functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 774 reviews
  • Rated 4 out of 5 stars

    First time purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first external drive /backup I've purchased it seems to do its job wonderfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed the External Drive yet. Thus unable to make any comments at this time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product does what needs to do great bargain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, could be easier to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has proven less user friendly than my larger external drives. Have not yet figured out how to retrieve just the data files I want to work with, appears it is best for backing up data for a total restore, rather than files I might want to work with on a regular basis - but this could be just me not figuring it out yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what an external hard drive should...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked fine until it didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this my intent was to use it to supplement the insufficient internal storage in my MacBook Pro. Aside from frustrations when attempting to run certain programs from the external drive (which is a limitation of the OS, not the drive), the drive worked pretty well at first. I had it for maybe 6 months and noticed first that it started slowing down and just generally being unreliable. After about 2 weeks of that, one day it just decided to quit and it hasn't worked since. I'm pretty sure I lost a good bit of data that I hadn't backed up, but fortunately I did back up some of it so it's not a total loss. The moral of this story is: don't use an external drive as a crutch to make up for a lack of internal storage, and secondly, this drive is perhaps not one of the most reliable drives out there. 6 months seems like an awfully short lifespan for a hard drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for something similar for awhile now and this one fit all my requirements

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works really well and easy to use with a mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job and seems to function really well. Enough memory fr me for back-up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good device for file backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great to protect files by having the ability to back them up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using this brand and so far it's a good working hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST WHAT I WAS LOOKING FOR, I HAD NO PROBLEMS WITH THIS HARD DRIVE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect With My MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Doesn't work with PC only with Apple Computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter to sue and she liked it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this. Always can use a back up now a days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good back up drive, just what I was looking for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my Mac. I think my stuff is backed up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow..but good value...I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should have bought the ssd samsung...that is 4 times faster and a lot more money but will now have this to collect dust...if not going to buy an ssd then this is the one to get

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, cheap drive. Nothing professional, but no big problems except for the fact it's not particularly fast compared to the other USB 3.0 dives I've used

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easy to use ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After storing all of my files and pics in the WD - My Passport for Mac 1TB External USB 3.0/2.0 Portable Hard Drive - Black , i am not able to retrieve them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Reasonably easy to use for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it enough to really have a complete review. It seems to work as well as any external hard drive.

    I would recommend this to a friend