Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 774 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%
would recommend
to a friend

Customers are saying

Customers are impressed with the My Passport for Mac 1TB External Hard Drive's ease of use, ample storage capacity, and compact size. Many appreciate its compatibility with Mac systems and find it to be a great value for the price. Positive feedback also highlights its reliable performance and lightweight design, making it convenient for portability. The drive's USB connectivity ensures simple plug-and-play functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 774 reviews
  • Rated 3 out of 5 stars

    Ok a bit buggy though

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hd is not great! I ordered one and it crashed on me losing some digital media.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hard drive! Works great. Priced a little higher than I'd like.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for over a month. Then I started getting on screen message about a RAID issue. Diagnose it with the installed WD software and it said failed, used disk utility to reformat it. After the process the Time Machine recognized it right away but the drive just died after a few minutes, getting this message that the drive "cannot be read". I did some research and it turns out, a lot of users were having this RAID issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not As Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sold as a "Mac ready" drive. I have had issues with error messages and WD support has not been much of an assistance. It keeps giving a "RAID CONFIGURATION ISSUE" MESSAGE" and WD support has been of no help except to tell me that it is not for Mac, it is for Windows, despite the fact that it is labeled as for Mac.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for now.I really haven't had an opportunity to utilize it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Day 1 stops working and everything is GONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put all of my photos and videos of people who have passed on, irreplaceable items, legal documents and the drive now does not appear on ANY computer. Do NOT buy this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I bought my MacBook. But it had numerous error messages and locked up the computer. Returned it. Western digital used to be a good brand. What happened?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    More Space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was full and needed an external storage. Am still not sure about the cloud due to security reasons so we added this. We backup documents as needed. It automatically starts when plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little drive for multiple uses.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive for my MacBook Pro because I wanted to start running Time Machine since I keep a lot of irreplaceable photos and information on my MacBook so I started looking at portable drives. I wanted something I could possibly use for my iTunes and Photos libraries as well to free up space on the MBP's SSD. After dealing with how long it takes a windows machine to format a large hard drive I decided to spring for the few extra bucks and get a Mac formatted external and settled on the WD My Passport for Mac in a 1 TB size. As it turns out Macs are much more efficient with formatting and partitioning so I probably could have bought the "regular" version but I love how this one has the same colors and materials and just seems to look like it belongs next to the MacBook. I'm really impressed with this little drive so far. One of the things I love, is that it doesn't require an external power source, it runs off the USB port itself and even when the laptop is closed, the drive is able to run backups. I was able to set up a partition for Time Machine and keep the rest of the drive open for music, photos, videos and important documents and still have plenty of room to grow. I make extra backups with flash drives or SD cards of the REALLY important things since I know no drive is bullet proof but the quiet operation of this Passport really gives me confidence in it. The older external drives I've owned were always noisy and sounded like they were ready to crash at any minute. Most of the time I don't even realize this one it running except for the little white blinking light. I'm glad I got this guy for my MacBook because one can never have too many backups!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    Reliable backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small , convenient 1 tb external hard drive to back up your Mac. Easy to hook up and weighs very little. Easy enough to carry with you when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Size

    Rated 4 out of 5 stars

    trusted brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This slim and compact external hard drive is easy to use and is already loaded for use with Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect Size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that was not too big, to carry around with me to keep all my school, and music files on. This item is the perfect size, as well as ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Good product, well worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family owns 7 of these including those for Mac and Windows. Very good product and well worth the price for the reliability and peach of mind it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Right Size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the right amount of storage for the size to carry around with you. Won't add anymore weight to your laptop bag.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be beat for price and performance. Peace of mind having my data backed up on this quality storage unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    External Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with the MacBook. Easy to setup and a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Size

    Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've had no troubles with this, it's small and compact. Perfect for Mac users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast transfer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace a couple of hard drives that still run on USB 2.0. The drive is small for easy portability. Transfer rate using the included USB 3.0 cable is fast, depending on the size to be backup but comparing it to the 2.0, the job was done in half the time. I intend to use this till the next technology of USB or whatever will be next come along.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 month ago, because my MacAir was full. It is really very helpful 1TB it is more then enough to store my all picture and memory from my computer.Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over 30,000 pictures on my Mac and it has been slowing it down. This is a great option for keeping my pictures and my Mac

    I would recommend this to a friend