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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 774 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are impressed with the My Passport for Mac 1TB External Hard Drive's ease of use, ample storage capacity, and compact size. Many appreciate its compatibility with Mac systems and find it to be a great value for the price. Positive feedback also highlights its reliable performance and lightweight design, making it convenient for portability. The drive's USB connectivity ensures simple plug-and-play functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-774 of 774 reviews
  • Rated 5 out of 5 stars

    Good product...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Great portable drive works very well and good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, simple and easy to setup, looks great. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Reliable Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a bigger drive to back up my new computer with 1TB of storage. I've had WD products in the past and I'm glad this was available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and maintain my school documents, used it to back up my mac. Work smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Raid Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have El Capitan, do not use the WD utility that installs with this. If you do, your backup will fail and a message "RaId configuration issues" will come up. Uninstall WD utilities and everything will work fine. Unfortunately, this means you cannot password protect your Passport. If this is important, don't buy this until WD or Apple fixes the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Features are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both bought one to replace our Fitbit Flex that had bit the dust. Love the text and phone call notifications and the reminder to move each hour. Very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport for Mac 1TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after seeing it got great reviews, and it worked great. It has a fast upload and download speed and keeps all your documents and whatever else you have safe. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of my family pictutres are GONE as well as clients' photos. a bug in their software caused me to lose everything and i will never purchase anything from them again. by far the most disappointing product i've ever purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily backs up all of my information. Unfortunately a number of years ago I learned the hard way to always back up everything after my hard drive crashed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works flawlessly with time machine, and it encrypts your backup so your personal information is safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have extend harddrive for your mac. Gives you the extra space needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holds a lot of memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds more than a flash drive, but still we did not get all our pictures on it, which was still a bit frustrating

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had Configuration Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased specific external drive to back up my MacBook Air. Continue to get "RAID Configuration Issue" messages. WD support contacted me once and told me I had to reformat for Mac since it was originally configured for windows. What>>>>>>it is called My Passport for Mac???????? I emailed again and no on e has responded.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not so easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a hard time knowing if it was working are when it had finished, stayed on all night

    No, I would not recommend this to a friend