Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 479 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%
would recommend
to a friend

Customers are saying

Customers admire the My Passport for Mac 2TB external hard drive for its ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and find it to be a cost-effective solution for their needs. The drive's compatibility with USB ports and Time Machine is also frequently praised. Overall, users report positive experiences with this portable hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-479 of 479 reviews
  • Rated 2 out of 5 stars

    Not what I expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to back up photos on a laptop computer. It would not accept separate data. I could not pick and choose what data I wanted to back up. It would only let me back up the entire computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great backup drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a backup drive for my old MacBook Pro 2011 model. I only have USB 2.0 port to plug this into but it works just fine for weekly backups of my laptop. Small and easy to keep in my laptop bag for travel. This is my second one and my original drive is still running great after several years. Just filled it up and wanted to add a new one instead of deleting old archives. Already fomatted for Mac so ready to go out of the box. Recommend this for any Mac user. I highly recommend regular backups since it's easy to restore your system should the primary internal disk fail and you need to recover everything quickly when a new drive is installed. That happened to me last year. Glad I keep regular backups since I restored my system with no problems using the external drive once my new internal drive was replaced. Great small drive to keep for system backups and piece of mind. I make all of my external backup drives bootable and these work fine for that task. Even though I don't run these all the time I think the hardware is reliable enough to do it if I chose to. I have run FileVault 2 encryption on them which can take a couple of days straight to complete encryption on such big drives. Drive doesn't get hot during this burn in period.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not crazy about it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first time I used it, but had trouble ejecting it the next time I used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst. I only had it for a month before it completely stopped working. What was a $100 investment turned into a $500 investment to get all of my files restored off of this and transferred to another hard drive that is NOT WD!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably the last WD drive I'll Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives tend to fail on me every time within the first two years. This one is no exception, it's already stopped loading when I plug it in to any computer. It's the last one I bought and now I only buy Lacie drives.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to do only one backup of my computer. Now the My Passport doesn't work anymore. I have a call into Apple tech support to give me some help with it. It was what the sales person suggested to buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More than enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be traveling for a year and i got this to go with my macbook air 11 inch 256GB. This passport is specifically for the Macbook and it has 2TB which is far more than enough but worth it. I would hate to not have enough space. With this it is unlimited.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Storage for less

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son to take to college. No worries with a back up like this, plenty of room for any/all of his current computer. Easy to use, USB 3.0, so no worries with speed, just an overall great product. Would choose WD over Seagate (and have in the past) ... had Seagate external drives fail on me, so I didn't want that to happen to him!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive because I didn't want to clutter my laptops hard drive with pictures and music. This provides plenty of storage for both. It easy links up to my MacBook Pro. Transfers are a breeze. This hard drive will definitely provide plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and plenty of room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to transfer my iPhoto library to next computer. At first my computer said four days and seven hours to transfer 75000 photos and 2000 videos... Sweet just what I wanted to read...woke up next morning and it said five hours Was done by the time I got home from work! Looks good, performs well, still have room to add more, so don't have complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Packs a punch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive packs a punch! It's whisper quiet, and adequately fast! What a great value for the price! It's also aesthetically pleasing, as it matches my iMac. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport for Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    passport works perfect for the Mac, it is my second one and I will definitely be purchasing more in he future!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and easy backup for my iMac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and backup my info on my iMac. Now will be easier to transfer files when I upgrade my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Needed more storage space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is small and compact. So, it was perfect in size to travel. I use it on my iMac, and I keep getting RAID warnings, which do not come on macs, when I check on how to resolve. After they pop up, the drive fails to back-up. The only way to make it stop once was to reformat the drive, but I can't do that, again, because I lose my previous back-ups.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works great for transferring files!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the My Passport drive to move files from one Mac to another and the hard drive worked perfectly without a hitch!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SLOW SLOW SLOW and errors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never seen a disk drive that copies date this slowly... plus, I am CONSTANTLY getting error messages when copying a lot of data, have to go back and manually copy smaller amounts of data at a time. Very inconvenient... Left it overnight copying about 300 GB of data, next morning, only 16GB had been copied due to some sort of nondescript error which stopped the copying in it's 'tracks', this after it first telling me it was going to take EIGHT DAYS to copy everything. I'll keep the drive as it's now got most of what I want on it, but it's taking nearly a week to transfer what should have been done in 2 overnight sessions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my tech you stuff...no worries about the ability of the drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that HD is already formatted even though it's not hard to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eh at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive constantly says it is not backing up and is only a month old.

    No, I would not recommend this to a friend