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Customer Ratings & Reviews

Your price for this item is $74.99
The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 1340 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers love the My Passport for Mac 2TB External Hard Drive because of its overall performance and ease of use. Many appreciate the additional storage capacity it provides, as well as its convenient size and compatibility with Mac devices. Users are also pleased with its quick connectivity and transfer speeds, and find the drive to be extremely quiet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,340 reviews
  • Rated 4 out of 5 stars

    Nice color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to be converted to use with Apple. Nice color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent! very happy with it, high quality !!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent! very happy with it, high quality !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport for Mac 2TB External

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport for Mac 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It might be a good product if I could use it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were missing from the box I received. I used the USB cable included and plugged it in. My iMac said to disconnect the recently added item that was draining the power. Which I did. I reported this to Best Buy but they have not responded with a solution. If I could plug it in, I still have no information as to how to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not available to backup iphones only large compute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't attach to iphone and is only attached to iMac. Photos can be backed up

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We are sorry for inconvenience caused to you. Please be informed that the WD My Passport for Mac drive is a plug 'n' play device tested and designed for Windows and Mac computers. We have not tested the drive on mobile devices or an iPhone and iPad. We recommend you to use the computer to move the data from the phone to the drive. WDConnections

  • Rated 4 out of 5 stars

    Read Description

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call WD to help me set it up. unpleasant exp.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not happy with product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this external hard drive to work with my iMac which I purchased in July 2019. I previously had an older 1TB My Passport which worked just fine. I eventually returned this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars good for all my files, and super easy to used

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wasn't able to use it for my dish recorded programing, it wasn't compatible with it even though reviews said it was,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed great but then something inside it broke during a trip. Didn't survive travel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store some pictures and such. I also wanted it to backup my Mac but every time it try’s to backup I get a massage that backup failed. Not sure if I did something wrong or not

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 1 out of 5 stars

    Easy go setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and very easy to use right out of the box. Great buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It would have been nice but wrong year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item, the Mac I have does not have the correct connector for this portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tiny Package, Big Performance!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport for Mac 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Blue is a tiny package of serious external storage. 2TBs of storage on the go with easy plug and play access via USB and USB-C. Out of the package this tiny giant was recognized by my MacBook Pro (Late 2013), installed, and was ready to transfer and backup my HD. I was honestly not sure if this was going to be SSD or traditional HD. It is so small, that I was surprised to find it vibrate slightly as the drive revved up. Another surprise is the metal casing as other variations I have used in the past are plastic. I am a musician and photographer so I have many files and RAW photos that bog down my laptop, but this is a great companion for my work with tons of storage. The price point is spot on for this size and storage! PROS - WD quality and brand! - Tiny footprint - Accessibility (USB and USB-C connectivity for quick and seamless data transmission) - Portability, small/light enough to go anywhere you go - Metal casing - Cables included - Price/Size/Storage CONS - The vibration was a bit odd for the size. Really wish this was SSD, but for the price/size/storage, one can't knock it too hard!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't do Time Machine backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have to figure it out first, right now its not doing time machine backup, its always failing. that's why I gave it a 3 star for now. you can asked later again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ITS OK for MAC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Mac but does have some issues every other day, it says it cant be backed up automatically. I have to manually look for it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I began backing up my computer using Time Machine on my Mac. It was totally backed up and was encrypting and suddenly it quit. I got the message that I had ejected the disk incorrectly even though it was still connected. I called Geek Squad and they told me it would cost $225 to look at the problem. No thanks. Then I took my computer and drive to Schrock. They told me the drive was defective. The only reason I gave it 2 stars is that Best Buy exchanged the drive. I’ll try again.!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Passport for files

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy a set up as i had hoped, once done it works to save data

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit complicated to setup and use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with setting it up and followup attempts to backup computer. Did not seem user friendly at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Where have all the keys gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Kept asking for a key code and could not find one in or on the box or at the support site.

    I would recommend this to a friend