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Customer Ratings & Reviews

Your price for this item is $52.99
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The comparable value price is $129.99

Customer reviews

Rating 4.8 out of 5 stars with 338 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, portability, and solid-state technology of the My Passport SSD. Many appreciate its compact size and lightweight design, although some find the included cable to be insufficiently long. The ample storage capacity is also a plus for users needing to back up important files.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-338 of 338 reviews
  • Rated 4 out of 5 stars

    WORKS AS ADVERTISED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better storage devices on the market today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small but think there are cheaper options. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price point for an portable solid state drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to work with. It is a little pricy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storing Virtual Machines while on the go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine on one computer, the other it had issues. Both PCs running Win10. The one having issues would not copy large folder sizes, said the SSD was full when it wasn't. I gave it three stars since I'm not sure if the issue was with the PC or the SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Shipping terrrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually opened it yet but I had to write - the drive, which is the size of a box of playing cards - very small - was packaged in a big box - the size of two shoe boxes with absolutely NO filler/fluff to keep the drive from banging around in the larger box. Something, anything to keep the drive from just banging around the bigger box was needed. What was B.B. thinking?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    for my xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my xbox and like it, the cord it comes with is about 5 inches and is an inconvenience to keep plugged in

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a not a real quality product, no t impressed . just more difficult to use than the last one I had

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    It died on me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was fast and awesome. Then all of a sudden I went to plug it in one day and it just stopped working. I guess thats a thing with Western Digital drives.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not that quick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help speed up video work but not all that fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disaster

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the purchase until I filled it up. The last file I copied to the device was too large. It locked up the device and now I cannot access anything. A big disaster in that my safe storage apparently has destroyed my files. Stay away!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for 2017 Macbook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work on my 2017 Macbook Pro and my spouse's MBP. Contacted the customer service for WD and the agent was unsuccessful to troubleshoot the problem. The agent also didn't seem to care when I told him/her that I'll just return it back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on Arrival

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and waited too long to try it out and could not return it when I found it did not work at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD was the Best ever, does the job effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great for Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm running Mac OS Mojave and had no issue setting this external hard drive as my "Time Machine" back-up for my iMac. Mac users should be prompted to erase the drive so it can be used for Time Machine purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for pubg on xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to get faster rendered buildings in Pubg. Already had an xbox one x and still had issues. This fixed rendering issues I had. Kind of sad xbox one x didn't have a ssd on it already. It was suppose to be the "best console".

    I would recommend this to a friend