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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 4,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well and is perfect for on the go travel. It's also very quiet and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to back up files and photos. Works great, easy to use and small and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect solution for back up and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Christmas gift and love it! No installation just plug it in and it works!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid construction and durability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very sturdy construction big enough to not lose small enough to store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable and reliable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon researching various options, the WD passport offered performance and reliability at a great value. Straight forward preformating makes it simple to plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent external USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable external USB with large storage capacity and very useful for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the needed features and functionality exist. Over the last month the product has been reliable and shows no signs of errors. Used as a daily backup resource.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to make a backup before upgrading to Windows 10, and this worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive, works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to back up some files on my computer. Works well and hasn't let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to keep all my photos in one place and its fast and easy to use!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storing files you font always need access to. Holds all my files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is really fast at backing up my data, it's also small and very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy product to have on hand in case you have to take your computer in to be serviced.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best external I've ever purchased hands down and would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great size,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my computers. This will back up both with room to spear. Would give it a five, but I've only used it once. So don't want to jump to far out there.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and I am satisfied with it and would purchase another one if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Pass Port we have purchased in appx. 6 years. They keep getting better and better. It does every thing I need it to do backing up my Laptop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! It has a wonderful amount of storage and I'm very happy with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    it is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the manufacture. it works good, easily kept when needed, and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for an external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy, process to install and use is easy. Can't ask for more! A very good value.

    I would recommend this to a friend