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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,558 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a hard drive to back up Xbox one to transfer to Xbox one s, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small, compact, portable, and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful and portable hard drive. It was easy to set up, and worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked without any issues. Love the quality of Western Digital drives. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TOOL TO BACKUP PHOTOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE BOUGHT TWO OF THESE - ONE TO SERVE AS MY APPLE BACKUP AND THE OTHER TO BACKUP FILES

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to back up Macbook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, just had to format for mac. Can partition the space for several ways to store data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use. I wanted to store pictures from my old laptop and my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external HardDrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external HardDrive to backup a new laptop on. Works perfectly for what it is

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use, lots of room for pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I bought, easy to use and with a lot of space for my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hard drive, it is very handy. I keep all my photos and important docs on there

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great, fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's the second time that i bought one, i love it, work fast, and to me it's enough space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive seems like it is doing what it should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and provides peace of mind with respect to protecting my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to add addtional storage to my Xbox. It is my second WD Passport hard drive. I purchased my first Passport hard drive over 2 years ago and have yet to have any issue. The write speed to both Passport drives seem to be as fast if not faster than the write speeds to the hard drives of the PC and Xbox console I have them connected to. This one as the one before "just works".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great compact portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive in this compact form is easy to use, simple to setup and great to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best Hard Drive for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Hard Drive for use with my Xbox one and it has been a reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small, quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I expected. It quickly and easily backs up my computer hard drives. It also provides easy encryption. Last, but not least, it's small / portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved my laptop with it and it was very easy to use. I hope my files are save on it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good SD card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD external hard drive is always reliable. I have not had any issue with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    worked with xbox one without a hitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked with xbox one without a hitch - just unpacked it and plugged it in. no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for backing up my computer drive before switching from HDD to SDD.

    I would recommend this to a friend