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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,558 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and works great so far. Tons of storage for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to save all your computer data, that you would otherwise lose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More storage, no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was to set up. Have other WD drives and find them to be fast and dependable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It worked well for 1yr, then died.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 1yr, then died outside of warranty. Did not know Geeks don't repair printers. Was not told when purchased or I would have purchased the warranty to replace the darn thing!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Right size and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this brand, it last longer than other brands. The price is wonderful, timing couldn't have been any better. 1 TB is perfect for the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's perfect for what I need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use. Perfect for family pictures and kids school work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome piece of equipment The price was a great price alse

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was able to back up my computer and it had enough storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and it works great. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HDD to back up my wife's macbook. I literally plugged this in and I as able to start the back up process in a matter of minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Usb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a usb with so much space. It is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Slim but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great with TV and laptop. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price.Stored all of my granddaughters pictures on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable hard drive works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for backups of my MacBook Pro. It is plenty of storage room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and no problem getting going...,..... perfect for the money

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these to keep back ups of all my pictures I take. Frees up room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable compact hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this portable hard drive makes traveling with it convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my xbox 1 games. Easy set-up and accessibility. Plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to back up my work computer. Quick and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for the price. I bought this for extra memory for my PS4.

    I would recommend this to a friend