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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. It took me about 2 minutes to get it up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to back up my files to a hard drive this one was suggested to me it worked great and still lots of room to add more stuff and was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to save a bunch of pictures & worked just as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is easy to set up and use for a back up drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item recommended by tech support person and has worked well for me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for a starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to have and carry for storage of family photos is why i purchased item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use portable external hard drive, just plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Speedy Large Volume Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job in the background. Large storage size. Good price. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job keeping all files and pics off of my hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I made the purchase...now I have more space for storing photos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 years later and functioning like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few minor issues after updates that I was able to fix myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and easy to use. Works as expected. No problem with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I highly recommend it for anyone needing to store stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does all I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and small. Does what I need. The price was great for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive works and looks great, it's also fast and compact

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how compact and light it is and very easy to take along with you!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable little hard drive. Compact and smooth looking.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 terabyte is just enough memory!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am using it for a backup storing pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Price for a drive that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I need another protable drive, I would look for another one fo these.

    I would recommend this to a friend