Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Brilliant White

    Model:
    WDBGPU0010BWT-NESN
    SKU:
    7859096
    Highly rated by customers for:

    Customer reviews

    Rating 4.7 out of 5 stars with 4558 reviews

    Rating Filter

    Rating by feature

    • Value

      Rating 4.2 out of 5 stars

    • Quality

      Rating 4.3 out of 5 stars

    • Ease of Use

      Rating 4.4 out of 5 stars

    Pros mentioned filter

    Cons mentioned filter

    98%would recommend to a friend

    Customers are saying

    Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 145 Showing 2,881-2,900 of 4,558 reviews
    • Pros mentioned:
      Storage

      Right size portability

      |
      |
      Posted . Owned for more than 2 years when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      easy connect, lots of storage, fast load, portable

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Storage

      good reliable product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      good reliable product. has free cloud space so your back is secure.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Good Product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      It took some time to set up, but once it was set up, it was easy to use.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      A great product.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This is a good product that is easy to utilize for external storage.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Price

      Great item for the price.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Works well and it was cheap. Great for the price and its economical.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Great external hard drive for saving documents

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Easy to install, works silently and comes with adequate backup software.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Great

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Fast, easy and great buy. I use it all the time to back up my lap top.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Good hardrive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Good hard drive and easy to use. Plug and use, Good design as well.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Storage

      Ext. drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Used this to back up my PC and still have tons of space Great product

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Po

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The passport ultra was very easy to use and connect to the computer.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Size

      Great Product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This product is excatly what I was looking for! Its compact and fast!

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Storage

      Easy to use

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Simple setup. 1TB is plenty of space for storing music and pictures.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Good device to add memory for laptop backup

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great device to backup my new Samsung laptop. Easy to install and use

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Price

      good hard drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      good hard drive for the price would recommend to a friend

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Storage

      Great external hard drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great gift to someone with an Xbox! And needs additional storage space!

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      Good Backup device

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Using this to backup a computer before having repair done. Works fine.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      xbox one external HD

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      works great with my xbox one and i haven't had any problems with it

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Satisfied

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I appreciate the ease of the interface and the operations possible.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      great WD quality and price

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Dependable Western Digital quality and excellent price/value.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    • Pros mentioned:
      Storage

      Happy with product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Used to back up programs. plenty of room to store a lot of information.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

      I would recommend this to a friend
    Page 145, Showing 2,881-2,900 of 4,558 reviews
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.