Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use,works great, and it is a great storage device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues with this product. Easy to get started and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive worked out really great for what I needed it for!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stored all of my music and movies in one place and it's fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend this hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and use. Backs up quickly. Priced right too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gread external HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mac and after reformattinng it works great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job. Small compact and easy to connect. Durable too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for storage and backup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great portable drive for storage and backing up files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is compact and easy to use, no issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised it failed out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any issues with the product once I got a working unit. Picked up the unit from "order online pick up at store" so I had no history of the item and what it went thru but immediately out of the box the unit failed. I returned it for an even exchange and worked right away. I guess I was the unlucky one. Otherwise the unit seems great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use right out of the box. Just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was great for storing all of my wedding pics!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cheap and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of it was well worth purchasing for backing up laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just plug and play, download your pix or files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for any user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my first external purchase, very pleased, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external usb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for game back up for an Xbox 360, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great portable drive, excellent price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital storage products are always my go to choice. The 1TB portable drive is a great form factor and convenient size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HDD for an affordable price. Pick this up if you need one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Very Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport 1TB External Hard Drive is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Work for xbox one s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as extra storage for my Xbox one S and works great.

    I would recommend this to a friend