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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 4,558 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    1TB for $59.99!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to compliment my MacBook Air and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for backing up files, small enough to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I am glad to have it to back up my stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and plenty of space for info from two computers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra space for the old xbone so I got one of these

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and use!!!! No need of manual!! Very light weight !!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and install. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Its a good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good thing to have cant go worng with it lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive has plenty of storage and so far, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product, bought on the sale and couldn't be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    WD Software doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive at a great price and needed to copy some work files. After installing the software on my computer, the files would not copy to hard drive. Frustrating! I then went back to the Geek squad and the guy calmly told me that the software was junk and not to use it. He said to do an Windows Explorer copy and that is what I did. Worked perfectly! Thanks Best Buy,no thanks Weastern Digital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant initially to buy hard drive but finally bought one. It's very helpful to have one because we stored our favorite movies And so whenever we watch movies we don't have to use wifi. Because sometimes wifi is slow that makes our movies stop often. Now It's on the hard drive we don't have to use wifi and movies plays continuesly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it needed to do. Great product and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tiny and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic install, very easy to use. This is our second one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and seems to work great after 3 weeks of use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for my Mac photos library and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine no problems so far. using as backup for windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    College kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to back up my sons lap top, easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Pocket storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful little storage! Can hold a lot of music and photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed for external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Exactly what I needed. Good price and easy to use.

    I would recommend this to a friend