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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,558 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a back up storage for any of your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External/Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is easy to use and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Worked great for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected on my ASUS laptop. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Geat drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compact and very fast and the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and got an good deal.Price was cheaper than some stores but on Black Friday deals.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Satisfied with Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use in college. The drive works perfectly after being formatted for use between Mac and PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport usbthat i bought was not good it was defeated and when i transfer my photos in the device i wasn't able to get my photos back i lost everything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Its good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used WD drive before , this is my second purchase of WD drive . Its reliable and faster for storing the data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one, I use it all of the time and decided I wanted a second on, already thinking of getting another

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this to put all our photos on and to free up space on my laptop. It does exactly what I wanted and needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems to work ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my backup. not sure how well it works yet- I did have to go to apple to configure it ecause it is for windows. the store did not say this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Backed everything up by geek squad. It was in apple mode and easy to upload info on my new mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy backup for your computer. I am not super computer literate, but I had no trouble whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good one for the given price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive worked fine; I purchased it to keep all of my personal files, photos, iTunes purchases, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 1 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and easy to use. I used it to store photos, music and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Western Digital external hard drive nowadays. They are always good quality and never die on me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice size for storing. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backup my important files twice a year and the backup drives are getting smaller and smaller so that's good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Xbox one storage expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew to expand the storage space of his Xbox one. Plugged in and was recognized instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a similar product which was much heavier and thicker with this one and it is a marked improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    good for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product, little expensive dough. However you need to pay better for better product. Isn't it?

    I would recommend this to a friend