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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,558 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product to store my games. It will hold up to 2 terabytes of memory so that is a lot of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great external hard druve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this hd is very simple to use. Plug in & it's pretty much ready to go. Do not have to be a techie to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and does what it's supposed to do Now I'll add more words to meet the minimum characters request

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep multiple files and electronic drawings on this hard drive. Easy access to all files and folders

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the My Passports for several jobs to share files with clients. They have always been reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Just as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son to add storage to his computer, and it worked out just the way it should.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy, and reliable. Does exactly what you expected it to do. Too bad it doesn't Wi-Fi stream.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for a Photographer or just to save media file

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good HD to get for the price. I get this quite a bit for pulling data at work. Very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a cloud-based backup service (Mozy) but wanted an external drive back up as well. This is the perfect product (so far, just bought it 2-3 weeks ago.) Also great for storing my iTunes library since the hard drive on my laptop is (intentionally) small -- 60gb. Very happy w/this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it into my old computer and downloaded my stuff and then I can use it on my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a DJ and this really helps me keep all my music library in one place. Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    More than adequately serves it purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarly use for back-up of a new computer and was highly recommended by friends and Best Buy Staff.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to back up data for my laptop. All data was able to be loaded with space to spare

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd pasport external drive I have owned. They all have been relatively easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is reaaly a quality product when compared to other products and I recommend this to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the lastest in a series of external drive purchases. The packaging of the drive was secure enough, but yet not too much hassle to remove. The device its self came up and presented its self to windows 10 with much fanfare or trouble. Overall the drive has wored well as a backup drice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for Seagate 1TB portable drive that was damaged by accident and would no longer power on. This WD drive does not feel cheaply made and transfer speeds are fast with USB 3.0. Can't say much about the software since i do all my backups and transfers manually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    My first passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it was easy to use. Self explanatory Small and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Was just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job I needed it to do! It is very easy to hook up and start the back up of my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is compact and durable! Perfect to toss in a bag for a quick backups and what not.

    I would recommend this to a friend