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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 4,558 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Does what is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive that does everything it says it does. Saves storages lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable, fast storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a harddrive that failed. Luckily I was able to recover all my files from the old one. I had a few hundred GB of data to copy onto this new one. Copy went very fast and was much quicker than what I expected. No issues with this one... yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have too much to say because I feel like there isn't much to say about good hard drives. The speeds are as fast as expected and the build quality is solid. Great storage solution for people such as myself with MacBooks that don't have much internal hard drive space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Perfect external drive for pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend. She loves it! I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    typical external HD at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your standard simple hard drive but what makes it a good buy is the great price on it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 TB drive for $60 is pretty good. Bought it as a gift and they were happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Big HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my wife's dying laptop. Works nice. No issues 10 months later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good driver i would makesure i formatted it before i filled it with anything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and compact. Works great and helps me save all my precious memories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second drive purchased with confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another WD portable (external) hard drive, after experienced use of the first one purchased for another computer. Only wish that WD would provide info on retrieving a single file for review to verify data is there. Needs more documentation for continued use...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Useful, reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive functions well but there are pros and cons. Pros: - detachable cable - capacity - usb 3.0 Cons: - drive was write locked and required considerable effort to correct this. Definitely not for an amateur. - the drive inside the enclosure is not sata but usb. can pnly be used as it comes. - no on/off switch

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Is great my passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product to saving my information like fothos and many things I love it..

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 would not let me access my previous hard drive backup and this works great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These compact USB drives in a small, light package are always good to have around.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a good bargain for the price. I would definitely purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great device for a very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this device for backing up all my training data. So far it is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works great…easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I need it for. Storing documents i used to keep paper files for.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for a reasonable deal on sale. works good. holds alot of pictures and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive seems to work fine after about a month of service. I only use it for backup of my main computer. For some reason the WD backup software that comes with the drive will tell me that there is not enough space on the drive even though I have 600GB of data and there is 1TB on the drive. That is very annoying and I ended up deleting the software and using Windows 10 Backup and Restore.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped save my pictures on my computer. I would recommend this product this product

    I would recommend this to a friend