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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,558 reviews
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happened to pick this up as one of Best Buy's "Deal of the Day" Specials which made it all the more enjoyable beyond Performance being excellent!! Would I pay Full Price for this?? I'd say NO but then again I never try to pay Full Price for anything!! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light and portable. It doesn't have a separate power cord which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must pay attention to the software comparability. Easy to use. I like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use. It gives me piece of mind knowing my information is safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive for backing up content!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drive! I have 3 of these, one for my Xbox One that works great and actually may need to be replaced with more storage as I'm running out of space. Can transfer rather large files quickly as well! No complaints so far and absolutely love these drives!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Western Digital makes great drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes great drives. Best Buy has good prices and is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product provided me with enough storage capacity. I will get more when need be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    just plug in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install but the program was hard to understand I was used to free agent

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use this and still have plenty pf storage left. Excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for travel purposes and it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for portable hard drive that does not need power source just USB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a photographer and this was his recommendation. Before I purchased online the reviews reeled me in even more. I've been using the external hard drive to store photos and videos. I haven't had any issues since I've purchased. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exactly what We needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great storage for all the family photos and misc files. easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing all my data on my computer this is the way to go Works great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE MY PASSPORT ULTRA IS VERY GOOD AND HAVE ENOUGH SPACE TO ADD ALL MY FILES

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Needed Quality Data Storage & got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to transfer files from a failing computer and this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great unit to backup data...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this and enjoyed it. It worked perfectly, now if I can only find it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    slim and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very compact and takes up little space in my bag. quick data transfer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no problems with it working with more than two computers!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for backing up my computer and storing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing information and moving files from one computer to another.

    I would recommend this to a friend