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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,558 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard exterior HD. The size is great! Stick it in your pocket and go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually my wife bought this drive to back up her school work she was working on during one of her school class she was taking away from home. She was able to install it workout any of my help, I'm an IT person, and backup all her files. Great drive!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and dependable and performs as advertised out of the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wish it worked on xp service pack 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idea but will not work on xp service pack 2 must be service pack 3

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My second WD- My Passport Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and portable storage piece of hard drive. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid 1TB Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple decent looking portable hard drive, I used this specifically for my Wii U, but I may use it for other devices in the future. I'm guessing it probably works fine with the Wii U's lower power output, but I bought a Y cable just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad employees were VERY nice to work with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad! All of the gentleman were very nice and respectful! They all knew their stuff, answered all of my questions (no matter how silly they may have been) and the service was done in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new external hard drive for my XBox One, works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have no complaints about this 2 in 1 laptop. Ill be honest i didn't no a lot about this brand of computer but with the knowledgeable staff at best buy they put my mind at ease. If your looking for a fast reliable computer look no further.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    little portable HD for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small portable HD is connected to my Office PC to do daily back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great storage for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for travel with your favorite movies and relax before bed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for the money. Easy to carry and will hold a lot of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good hard drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for the price. I would buy it again if it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good external hard drive. Its simole and easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    best thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good and easy to use product. will definitely refer to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really good and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and portable. It connects well and looks really sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great luck with Western Digital drives and this one's no different. Small form factor and fast, these seem to be the gold standard when it comes to externals. Only thing I can really hope for in my next drive is 7200RPM.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using it to be a archive device for my photos. works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great backup for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup hard drive is a great option for work and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was very easy to set and well to handle. So far so good.

    I would recommend this to a friend