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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,558 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. To connect to my Wii U. Works great. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up, and worked perfectly , would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hard drive because I needed a USB3.0 portable and this was the most reasonably priced unit. WD is a well known company and have been in the HD business for a long time. No complaints. Does exactly what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on our Xbox one to transfer storage and it worked great

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works well with 4k Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tv is able to read the hard drive and plays movie files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set of the type of external hard drive, great storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a way to save my files in case my computer crashed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    nice harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive was put to good use. Stores like the package says.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for much needed external storage. Helps keep hard drive free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for storing backup files for my laptop, very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to back up an old hard drive to transfer music, pics and docs

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Password Protection is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact unit, high speed. Password protection is great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale and it got good reviews. It give me no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a decent hard drive. Much cheaper than the last one

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Also great little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bac-it up folks... Great hd-drive in another color. Match PC ....ok

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a lot of my videos and pictures. Still adding more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compatible to All pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great and easy to use it's compatible to all type of pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has always been a very dependable brand for external drives and for the sale price this was too good to pass up. The only disappointment was that it did not come with the USB 3.0 cable included and I had to purchase that individually.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, this works great, no problems and a good price,

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is great for storing your data and making a backup

    I would recommend this to a friend