Customer Ratings & Reviews

Product works well but the installation was problematic. Did not assign a drive letter to it. Thankfully, someone on YouTube had a great instruction video that explained how to correct the problem. All in all I would rate the product as Good. I would rate the YouTube instruction video as Excellent.

I have purchased many WD drives over the years and bought this one to backup and restore my DVR recordings when I upgraded my Dish Network receiver. Worked exactly like I thought it would.

This External Hard Drive is easy to use. I called their 1-800 number and they walked me through how to set it up for a MAC computer. After that, everything was simple to do the first backup.

No power supply required. I connected to my laptop's USB3.0 port, and it just worked. You can download backup programs from the Western Digital website. I'm planning on buying another...

I buy these all the time for my clients when they bring me there machines that have stopped working. back up your data I tell them. most times I can recover it , but sometimes ........

I was looking for a reliable external hard drive to use as my main document storage for a new computer I just bought. It works well for that, perhaps in part because it is a USB 3 drive.

it did not backup files as expected, but it could have been my fault

Works great after the x-box unit re-formats the drive. Caution do not us any other chord (USB) other than the one shipped with the drive. That chord makes it USB 3.0 other may not.

The external drive works as expected. The backup software included is basic. It somehow backed up my computer twice, in two separate backup files, so after only 1 month of using my new computer it said I had no more space on the external hard drive. I'll be looking for a new backup app.

Set up was easy and only took a few minutes.back up took awhile but worked better than the Dell back up program on my new computer.woulld buy again .probably a 2 TB Drive next time.

So easy to hook up drive to laptop using USB cable. No need for power cord. No need for monthly subscription to OneDrive where you can backup and create system recovery to the disk.

Needing some piece of mind and this was perfect for backing up my travel laptop. I also was able to download some movies from another data base to increase my digital library of movies

I use this external drive for my MacBook Pro with Time Machine. It works well and was available at a great price. The warranty is longer than some of the other drives on the market.

these are wonderful for storing data, and for backing up data.. also for taking data between several devises.. the perfect companion for movies...tunes... or my Surface3 tablet..

needed iMac for retrieval of files from external hard drive via time machine. No internal dvd/cd drive, some conflicts w/ HP Envy 4 in 1 printer, some conflicts w/MS Outlook that took time to resolve, and not compatible w/external LG dvd/cd drive that advertised Mac compatibility.

I bought this to backup my laptop and it seems to be working okay.

I bought this hard drive for my Wii U because I ran out of space on the console rather quickly. The hard drive works perfectly, and I have all the space I'll ever need for my Wii U.

Good drive - and includes backup software unlike cheaper WD models like WD Elements. The software is pretty convenient if you're not up to speed on using the Windows version.

This was recommended by a Tech, so I have mo particular opinion

I bought this item to back up my mac as I was going to be doing an upgrade and needed to clear space. It worked great as opposed to my husbands which would not recognize my laptop.