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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, easy to set up and back files from computer to the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly what I needed to back up all my files. Easy to use and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent product and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and can back up pictures and retrival from it is easy and simple

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space. Did not want to lose my files, and this backup works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is inexpensive and easy to use. Thank you Geek squad for the help

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and small for the memory size which makes it easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need extra storage when I traveled for my phone. This product worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to do a mirror backup. Plugged it in and the software did the rest

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Portable Back-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, good-sized portable back-up. Worth the money as far as I'm concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great backup harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has backed up my computer for the last 2 years and no problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. Great price and seems to be a great item.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excelent Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to store and retrieve my photos and videos efficiently without any errors

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external hard drive for huge amounts of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my computer crashed and needed Geek Squad to save all my data before reinstalling my Windows OS. Held everything plus room for tons more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as additional storage for my laptop. Very easy to use and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Best selection for the price. I will recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good hard drive. Super fast. Very light weight. Easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Allows for molibilty of data. Very handy to have

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good, portable ,and fairly priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device has a lot of storage. A little confusing on setting it up didn't come with specific directions but overall was happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup important files on my Windows 10 machines. Plug-and-play.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Will work for Mac, but need some setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is compatible with Mac, but it needs to be set up. It defaults to windows. Setting it up isn't hard, and it's also easy to partition.

    I would recommend this to a friend