Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,268 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra storage for my cloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra storage for my wd cloud. I purchased this item to add extra space to my cloud and it acted superbly did everything he was supposed to do I'm very happy. Set up was exceptionally easy

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for holding lots of memory. Already used 20 GB. Flawless

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast, compact, stylish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring data onto a 1TB HD a couple of years ago used to be like pulling teeth. This hard drive is the staple of what these are made for. Extremely compact with outstanding transfer speed, there's no better portable hard drive out there!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Small and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's small in size, the handles a lot of data and is very easy to set up. Thinking about getting a larger size of the same product

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Handy little drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a certificate I needed to redeem or lose so I decided to pickup another small portable drive. This one may not be the biggest or fastest around but it works fine (I use it on a Linux machine) and it's perfect as an emergency backup device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to do a physical-to-virtual migration of a Windows laptop, where I backed up the Windows 7 partition, wiped the disk and installed Ubuntu Linux, and then restored the Windows 7 partition into a virtual machine in case I still needed to occasionally run a Windows app. I used this drive along with a bootable USB thumb drive and the open-source Clonezilla software, and it worked flawlessly. I was impressed with the transfer speeds when using a USB 3.0 "SuperSpeed" port. I will note that I wiped and reformatted this Passport disk with the Linux ext4 filesystem, so I can't comment on the actual WD software. I bought this strictly for the hardware, and it works great for my purposes. Also, the case is very rugged and does a good job of protecting the drive. I feel confident just tossing it in my laptop backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good external drive for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive was a decent size, 1TB. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Choice to back up my Information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing and checking on so many choices to purchase a portable hard drive, I chose this one, and it works great, and very simple to use. I am able to back up all our Family pictures, data and Music in case one of our laptops breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Expanding memory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to expand the memory of my Xbox one. Great investment for the money. I have plenty of space to load up on all my 360 games plus,the new ones I got. Halo takes up alot so this was just what I needed to keep up with all the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy and portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up. It is small, so it is not in the way at all.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for data storage for people on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be a great storage. You don't need to plug it in to AC. It runs nicely off of USB. It is 1TlB so it holds a lot of files movies etc. The main downside I found and its a big one is that if you so much as touch the cable between this drive and your computer or the drive itself, it looses its mind and you have to remove it and restart all you were doing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most have for anyone who has a computer older than two years old. The best way to store flies, music, photos, video and be able to access it anywhere, anytime. I recommend this product for everyone weather a PC or Mac user like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Passport-quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new portable drive to backup my mac air prior to an erase. I already had a passport from Best Buy, so I went back and bought another. Of course, I did my research on prices. There was a sale that week so I got a good price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for storing pictures and music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable hard drive with large capacity and this was on sale. I have stored many songs and pictures on it and there is still room for more. 1TB is a lot of capacity. This hard drive can fit in your backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for photo storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for photo storage for my genealogy work and for all my photos taken through out the years of kids and family as a backup. Small and light weight, it travels well in my laptop bag and goes where I need to go. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    great in size to transfer data faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size, mobile, able to take anywhere, and fast to transfer data

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive for back-up and storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black to store my music. I bought the same item previously to back up my computer. I liked it so much I felt I needed another one for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just plugged it in and it took off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked the salesman what I should get to back up the photos on my laptop and he suggested the My Passport Ultra. Came with connecting cord, so all I had to do was plug it in the the computer then tell it to do the work. Super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, simple product to use. Size is great for everyday mobility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up for your computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to back up information from my computer and it works great and as expected. It's a great idea to use an external hard drive on a monthly basis to back up files and music, etc. and My Ultra Passbook does it so easily.

    I would recommend this to a friend