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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size with huge memory and it works awesome. Portable to carry and use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    You need this for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool to periodic backups of your computer. I highly recommend this product. Reliable and easy to reload to another computer if your computer fails.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Replacing Older WD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and speed. Using it for backup and portable storage. Hard drives are not exciting and I am OK with that. Just keep my STUFF! It does that. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful external storage...works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage for my pictures and videos. I was able to easily navigate through set up and it is very easy to restore the information I store on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WD My Passports are great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passports are great for the price and the color went well for my one of my younger family's Christmas need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good ,its work in all systems.Its easy to use and good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent ext. hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom needed a product to backup her computer, so we got this and so far backup software has done what it should do.. easy install and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    overkill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife bought this to store photos off of cameras, and phones, worked for what she wanted it to do. Neither of us will ever shoot enough photos to fill this.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job quite nicely as a storage drive. The included software is basic but does what it's supposed to do - help you back up your computer's hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD external hard drive has more room than I imagined. It was very easy to set up on the computer. Works perfectly. Moves pictures and files very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your own personal data vault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up all kinds of data & files. Its compact & slim design allows for ease of access & mobility.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive works as it should. Very small and great on board software to do your backups automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second drive from this brand. Foolproof to me. Worked well after the first plug in. Helped me to transfer my i-tunes content to a new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Performance at a Reasonable Sale Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was purchased to create live rsync backups of two 500gb equipped mac minis. By partitioning the drive into two 500gb partitions, I can have live, bootable backups for both machines on a small drive I can store in my firebox. I chose WD over Seagate because the Seagate unit of this size/price has a poor connection while the WD connector is much better. Also, WD has 1 more year of warranty. Oh, and it's blue instead of boring black or grey. This will connect and is easily powered by my usb 3.0 hub, but it is not a UASP device, so it can't compete with the internal SATA drive for speed, but my primary use for it is as a cold backup in case of catastrophic failure taking out the drive and time machine backups. Overall, I'm satisfied with the drive, but would only consider purchasing it while on sale- the regular marked price is excessive in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Fine !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for someone else as a Time Machine for Macbook backup. Reportdely does the job well. Large memory; should be more than enoughl. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the extra space to store years of family pictures. The size is great and so far I've had no issues with it. I plan to purchase another as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good replacement for the one that died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had a WD portable HD to use with Time Machine on my Mac. This one was a good replacement for the one that I was using which gave up the ghost...

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed something light weight and affordable to supplement my MacBook Air and her Sony Vaio. This hard drive was perfectly priced and offered more than enough storage space. It even came preloaded with the tools necessary for me to format it to work on both machines. Thanks again Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Hooked it up to my Mac laptop and was running in a matter of minutes. Easy, portable and light.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my last external hard drive I bought six years ago (350 GB) filled up. Works great at a decent price and I have had no problems at all.

    I would recommend this to a friend