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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,268 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband stole nine so I had to buy another one. Good back up drive. Easy setup does what it is supposed to do. Transfers files pretty quickly

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive when my old Seagate 1T failed. My experience with WD drives has always been positive so switched back. Very happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hard Drive when using USB 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast read/write speeds definately bang for your buck. However, the "encryption/security" is poorly designed software so if your using it as a "passport" from different computers, it's gonna be a pain using the drive WITH security enabled. See below... I used the encryption software including with my WDBGPU0010BBK-NESN 1TB on Windows 7 Enterprise SP1 (work computer) to lock the drive. I was able to lock and unlock on this drive with no problem at work. I have permission to install programs on this computer. Three weeks after coming back to work and trying to open the drive via the WD Unlock software I get a "Windows cannot access the specific device..." error. I was able to use it at home on Windows 7 Home, but again I installed the original encryption/password on my work computer so why won't it let me access it?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to store extra data this was ideal, the size is convenient for transport and all I had to do was plug it in to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this device. It is very useful and easy to use. It is very good to have my files in a safety equipment like this. Thanks a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Service was good and this product works easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been in charge of this product and uses this to backup our system. It is doing what it is suppose to do. Easy and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price for what I needed. Needed extra storage for all my XBox movies & game downloads. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backing up files on your pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough room to back up images and documents but if you're looking for an external for your xbox or ps4 you'll want something bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 of things and they hold a lot. It took me 2 years to finally run out of space. WD passport will always be the one I get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale. Performs as well as my other external hard drives (Toshiba, Iomega). Use primarily for backups and infrequently accessed files.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external harddrive so much I purchased another. They take up very little room. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick purchase, because I needed to backup my computer. This was a great purchase and would buy this again if I needed another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more storage for our desktop. Name brand and price attracted me. Plugged it in and was copying files to it in just a couple of minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I use it for my xbox one because I ran out of space on my internal storage. It works seamlessly and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Passport Ultra 1TB External USB Hard Drive for its 256-bit AES encryption and have been pleased so far with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for any novice simply trying to save their digital files without needing to understand much at all about computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it is supposed to do. It's a great hard drive for an excellent price. It's light weight but durable, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Does what it is suppose to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to backup my significant others MacBook Pro that only has a 256 GB SSD. She is a photographer so the RAW files fill up space pretty fast. Since she does not keep pictures no longer than 6 mos a TB is really all she wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    great external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space for extra files, its small and easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is great for storing data and is light weight and easy to transport so I can have access to my files anywhere I go.

    I would recommend this to a friend