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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,268 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to clean up my computer of the thousands of pictures on it! Works great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for backup storage and to replace all usb drives. Plenty of storage even for most prolific computer users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up to the external hard drive I store photos on. I wanted the comfort of knowing that if something happened to the first one I had redundancy. This worked like a charm and I am happy with both of my passports.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Back-up for my programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this product for back-up and storage of my programs. I would highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for extra photo storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product will keep using in the future and recommend everyone to use for securely storing their files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product for saving documents, pictures & videos. It is so easy work on something on my home computer and take the Wd - My Passport to work instead of carrying my personal laptop to and from work. I also love that you don't have to have a power source to us it like the older/bigger ones.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    On sale when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Passport is full so I was familiar with the brand and this bigger one was on sale when I went looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use, barely makes a peep of noise, simple for using on time machine back ups with our new macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD-My passport ultra 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small perfect for my storage needs. Needed something portable that I can carry back and forth to school.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to store files I do not want to keep on my computer. Hold music, movies, and files with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one I purchased. One on my laptop and one on desktop. They work great and are simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external backup device is exactly what I needed to backup and preserve a large number of important files

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hard drive I've ever had. Works great with my MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small, light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this external to replace an old one. It's small and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as extra storage for the xbox one. It works just fine and does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, best price at Best Buy, bought two to replace Western Digital that are failing. Good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 1TB External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport Ultra 1TB External USB. I use this as a backup on Windows XP, plug n play. very simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Backup for Two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two backup devices to help insure we would not lose all our photos and documentation. The device was recommended by a local, neighbor who did some computer work for us. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great for portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carry it around with my Surface Pro all the time. Small enough not to be a burden, but handy to capture everything. Only four stars because it's brand new, and longevity hasn't borne out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is perfect to expand the storage of my Xbox One. Just plug it in, and its ready to go in seconds.

    I would recommend this to a friend