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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,267 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Small & Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits into your pocket, easy to carry around. Very good for backup, and for File History. Easy to partition into 2 hard drive partitions; one for general use and backing up certain files, the other one for File History in Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive for the money. Plug it in and go...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Such a bargain we bought 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device! We bought 2! One for home and one for the office.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to store movies on and backup pictures. Great drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for hubby and he used to store family photos.Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up an old hard drive. The Passport had a lot of space for all of my photos (which are precious to me) as well as my other documents and music etc. Good price too. Best for me though was the ease of use of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super drive, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and quiet. Fast for data transfer, small for portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as a backup option for all computer devices when you don't won't to use online backup options. And it easy to use, right out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's pretty fast and compact. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great portable HD. I backed-up all files from my computer. cheap price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use external hard drives to store photos, WD is an industry leader.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Reasonably priced & perfect for what it designed for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to get my files backed up. It was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long needed to store info, other than a thumb drive. Love this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    popular HD on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works, price was competitve with others, works & no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great option for storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with my passport Ultra. It has taken a lot of worry off me because I was putting a large amount of data on my hard drive. Now it is easy to just back up every few days and not worry about overloading my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device works well and is very very quick and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great little drive with a lot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little WD drives are always solid and this one is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and easy to use. Light weight and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great overall hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward and very easy to use. I would recommend it to anyone.

    I would recommend this to a friend
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