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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    external hard drive with excellent capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is reliable, easy to install, and quiet. The built-in Western Digital backup software is easy to use and is reliable. I am pleased with the Western Digital My Passport Ultra drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    It ran great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes good stuff. It ran great. I used software from the internet instead of the software that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was really worth buying and easy setup♡♡♡♡

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed it for her computer to be backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great product at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. This was on sale and had a promo which included a free $10 Best Buy gift card. I needed space to consolidate all the files from each of my PC's and laptops. This was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device easy to use I would buy it again affordable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external portable hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to save all my larger music files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up easy to use would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best of its class.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best of its class. Best price . Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    small size and really durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hd is easy to lug around in a big and doesn't take up much space on the desk. Keeping it close means I'm more likely to back up regularly. Have used same brand for years and have had good reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to use...solves the problem...great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and perfect !! Easy to pack and go !! Best color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this from our old external storage because the old WesternDigital required an external power supply. This is just so compact and feels very solid. I have no fears putting it in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great, very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my laptop. I bought a Microsoft Surface with only 128GB HD. So I used this because it is small and compact and fits great in my laptop bag. I carry it everywhere I go. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. I have been using this drive for a while no problems. I like the fact that I can carry it when I leave on a trip and use it; I love it so compact, and the product is strong and sturdy and reliable..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good price for great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hard drive for my son who needed extra storage space. It has worked great and the price I got it for was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seems to work well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Basic External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working without any interruption after install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant Product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small light portable and extremely easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Word well with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device I cN SAVE ROOM ON MY COMPUTER

    I would recommend this to a friend