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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 6,268 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a refurbished item to save $15 over this unit, same model and capacity. My Win10 PC would install the drivers and display the drive in Device manager but I could not access it, not in File Explorer or anywhere. Googled for about 20 minutes to troubleshoot before deciding to return to the online retailer, $15 savings not worth the trouble. This new unit was truly plug and play, and transfer speeds are truly SUPER fast! Great little unit to back up my video and movie files!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great compact storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive esay to use and I can store all my photos and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ligth, easy to use and carry a good storage space. all that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    small and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple low cost file back-up using windows file history.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now back up my notebook once a week. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external portable drive! Especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    I previously owned a Passport so I know the brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the product and I know the reputation is good; it's reliable, sturdy, and secure, and reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works and is pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like external hard drives that stand out, in this case, the ruby burgundy color helps distinguish ownership. Also, the slim design also helps with transporting. I know the Cloud Protection is one of its big deals but honestly I don't have a need nor have tried the Cloud Protection feature as I literally use this as a hard drive for photo and video storage. I leave it connected to my Sony Blu-Ray player via USB and thus I can watch movies or view photos from it also. No issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were easy to follow. Great for a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast hard drive, easy to use, plug and play. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what i needed it to. Good price and great brand too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product does what is supposed to do would recomend

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works perfectly on win 10 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended without issues on win 10 pro. Great price to storage ratio. Got this during holiday sale for $50.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice and Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I am happy with the small size. My last 1 TB hard drive required a power cable and it was 3 times as big.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great back-up for MAC products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on my iMac. Peace of mind having back-up to photos and iTunes Library. Valuable product for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Very good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit would recommend it good quality for price

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is small, lightweight, and quiet. The transfer rate good for a non solid state drive. The price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an external hard drive to back up photos from my MacBook, and this worked well. It's compact and priced fairly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is very slim and portable yet has a lot of storage perfect for all ur photos or miscellaneous files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase an external hard drive to pull all my info from my laptop that decided it was time to take the great sleep. Quick and easy, got the job done. I'll have to update later when it has some age on it. Hopefully the internal power supply can sustain the vigorous 4 times I intend on actually powering up this device!

    I would recommend this to a friend