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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good for storing important files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for storing my pictures. 1 TB will save all my pictures for now... Very handy and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a must have accessory. Good size and easy to use. Backup, transport files with easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is now able to get more memory and the speed went up a bit. I can still save more in the hardrive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried it would be hard to get it operating. But it was easy and unit is much smaller than the external hard drive it replaced. Old unit stopped working -- that was a surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good compact hard drive. Has all necessary features and simple to set up. Affordable and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive works well for me. I like the small compact size yet it holds tons of files.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Storage Device Great Price. I needed to backup my files because I lost some after Windows Update

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Simple, solid value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is exactly what it says it is, !TB external drive. Easy to use and previous ones held up well

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it at work to store files. Love the compact size. Works flawlessly and it is extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have two of these one for my Xbox one and one for my laptop / laptop dock and has been very quick , reliable, and everything else you'd expect from a USB powered external hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Back-up Devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the WD Passport as my back-up device for my computer. The USB 3 is fantastically fast! I was using a PNY USB device before and experienced very slow performance. So glad I bought this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using an external hard drive and I found it easy to use. In the small paper guide that comes with it, there's a link to an actual online owner manual that details how to install the software and what to do after like save files. This was really helpful! After I had backed up my files as directed, I found that I prefer to backup my files manually buy saving them to the "Passport" like one would with a flash/thumb drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to carry in your pocket or purse but large enough for all your storage needs. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my passport: consolidate life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    consolidating & ridding my home office of many old computers, but keeping old documents, photos, memories was key. My Passport Ultra 1TB did exactly what I'd hoped! Now to view all the things I thought were lost when older computers went 'belly up' are again alive! Couldn't really ask for anything more in an external portable hard drive. Next task, find a way to transfer even older hard drives pulled from past computers. I think it's possible!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple set up easily to use very small foot print its a great drive for keeping pics or music on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Works awesomely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend and he was thrilled. Said it was the best thing ever and came in so handy. Anything less than 1 TB is not worth it if you plan on keeping your files for some time.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good product, lots of storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. There is a lot of storage space for whatever your needs are, however I had some issues with syncing with my computer. Nevertheless, a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Best hard drive for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research and wasn't disappointed. Best Buy also had the best price. Small and lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Small enough to travel with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lived up to my expectations for what I purchased it for which was a portable hard drive that I could back my pc on and to store any miscellaneous data on. I haven't had any issue so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    A lot of storage in a compact device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have 1 TB of space on a solid state drive that I can easily take with me to store my pictures.

    I would recommend this to a friend