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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,703 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using western digital products. Always reliable. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard drive to replace one that broke before it. This one works great so far. But if it stops working. I'll kill it. Just like the one before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having had a computer crash, this was a "must" buy. I'm not a techie, but with the help of a neighbor we installed the device and it copied files quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 1TB external hard drive for a great price. Very easy to use and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just plug it in. Slim, sleek look, fits in pocket, portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative, it comes with no directions, making it a bit difficult to setup. On the other hand, being able to backup the computer, is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent storage for videos and HD photos. Very convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transfer to this hard drive. It doesn't take much space at all.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Nice form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good standard sized drive. It can be used for both PC & Mac platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Easy backup to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great drives, small, good price, and easy setup backup software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After asking a Geek Squad member about backing up my personal computer it was suggested that I use this item. I was given a full explanation on how and when to use it. I am retired and was active in the working world during the pre-technology era.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a great price. Its a great product. If you need extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Product is as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described, which means everything to me. Configuring for Mac was easy. Setting a password was easy also. I am not sure why anyone would pay the $4-$5 extra for the other one which has "password protection" written on the case. Speed was good, and normal from what I would expect from a regular HDD. Good space. Looks decent. All in all, a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport portable storage is great because of its size as well as the WD reputation. Price is good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly most of the time. I used it on different computers. I tried to use it on my 2015 Sony receiver but didn't work. I am not sure what was the problem. I can give 5 stars if the problem has to do with my receiver or stereo in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has just the right amount of space and it was pretty simple to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely ample space and gets the job done for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard drive for simple encryption

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hard drive for a simple encryption of data. I have used two of these now for a while and love them. Quick and easy on both Mac and PC formats!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and holds a lot. You are also able to use it on your ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's an external hard drive. What more can I say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you really want a review of an external hard drive? OK, here goes ... I plugged it in to the computer. I downloaded files I wanted to save as a backup. I unplugged the external drive and cheered and applauded. And here's the best part; when I plugged the drive back in a week later, the files were still there!!! God bless America!!! Now, if it could only make toast.

    I would recommend this to a friend