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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price, small product, easy to set up. Working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid External Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd purchase of a WD external drive and haven't been disappointed yet. These drives are high quality and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    good and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and portable and reliable product backed my data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is just what I needed to remove some files from my work laptop. 1TB is more than enough space to keep the old files, just in case I need them in the future. Very easy to install the software and begin transferring files to the hard drive. Very fast setup. Not that it matters, but the color is pretty too!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this specific portable hard drive because the Best Buy associate told me it would transition well between my MAC and PC devices. Unfortunately, his set-up instructions were inaccurate (he told me to first connect the device to my MAC and look for a specific set up file). After connecting to my MAC, I could not find the file the associate identified and am not sure the device is working properly with my iMAC. I'm using the hard drive only with my PC (works fine with my ThinkPad).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nifty little handy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Girlfriend, she was fascinated with the vivid color, the software allowing to password protect the device using hardware embedded software is awesome and the device is really small, comfortable and easy to carry around. Works flawlessly and while the transfer speed is not the fastest on earth, it does great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drive works as expected -- very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, purchase at BestBuy is easy and serviced by knowledgeable sales staff. The drive works as expected and is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for storing huge files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for storing pictures and files or others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    good back up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use , more than enough memory , would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for backing up files from my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Western Digital 1TB External USB 3.0/2.0 Portable Hard Drive to back up my laptop files. It was very easy to setup and I just plug it into my USB Port on my laptop, drag and drop the files I want to back up and the transfer is completed within a very short time. The cable was include in the box so I was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. User friendly, easy to install. It serves the purpose. Its compact. Price is comparable to similar products

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used My Passport on other laptops, when I purchased a new laptop the My Passport Ultra was the way to go. Two weeks after purchasing a Microsoft Surface Windows 10 Anniversary got corrupted and had to be reinstalled, sure glad I had the backup or I would have spent hours trying to piece together data from other sources!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and stores a lot of memory using for Xbox 360

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and I love the small size of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space. Fast transfers. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage, and easy to use. Fast copy and paste

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Sleek and Portable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has a lot of storage which is great for back up and it is very cute and I can take it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Powerful Portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, price exceptional, in store availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these devices. We use it to back up laptop computers. My son is using his for his Xbox 360 to load more games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive & easy to use! Great price!

    I would recommend this to a friend