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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 6,268 reviews
  • Rated 4 out of 5 stars

    Solid External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of external drives and have found the WD drives to be very good quality. This drive has good performance across a USB 3, and the case seems rugged enough to survive typical traveler usage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable harddrive is my go to for immediate storage. I've probably purchased 3 of them for work at this point. Pros - USB 3.0 Speed, small size, nice sleek compact case, All in one USB 3.0 cable Cons - Included cable is too short, no rubber feet to keep it from sliding off the desk if there is tension on the cable As you can see, not too many complaints. I'll probably start buying the 2tb version soon, but for now I have a fleet of these in service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External Storage - Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the much needed external storage that I needed for a great price. Easy to set-up & move from device to device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Reliable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third WD passport external hard drive I have purchased for my computers. These hard drives work silently and effectively with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    WD MyPassport 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage for pictures and books, this makes it way to transport and not take up space on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes this we use it to back up the millions of photos we have

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable cheap storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands of portable drives only to find that they just stop working after a while. WD in the past has been the most reliable and I've never had an issue with their products It's now the only brand I will purchase. This one has a pretty fast transfer rate, is quiet and so far, works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had one similar to this before but the connection point failed and would only work when i held it in, hopefully the same doesn't happen to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to keep a back and love this little drive. Just connect it using supplied usb cable and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it to anybody who wants to transfer pictures from the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this up to my Netgear R8000 router as a cloud/media drive. Works fast and is reliable! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive to back up all the important stuff from our desktop and laptops. Pictures, music, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was slow had to wait for 10 minutes for help! But after that I was helped just fine Went well in and out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to free up room on my hard drive. The software has worked seamlessly with my WIn 7 pro install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Simple back up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very simple to back up all my computer information as to not loose anything while transferring to my new computer. But, it took a couple of hours.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these so far, one for myself and one for a friend its awesome for the xbox one. Installs games perfectly and doesnt slow down. Havent tried on my pc as its meant for my xbox so I cant give an opinion on that. For the price its a well worth investment for xbox one gamers out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive with enough capacity. Encryption option is a real plus for those looking to use this on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind that my files are protected in case of computer problems and is simple to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know a lot about hard drives so thankful for Geek Squad. Easy to use, compact. As good as any other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to expand my son's Xbox One memory and this drive is the perfect fit. It came ready to update and instantly started working without any issues at all. I also have the larger 2 GB for my own Xbox and it works just the same. I have always trusted the Western Digital brand since the late 90's.

    I would recommend this to a friend