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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 6,268 reviews
  • Rated 5 out of 5 stars

    Cant beat price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a main drive for my gaming device. The quality is great and the price couldn't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase save me a lot of money on not having to buy another computer or multiple flash drives. I was really happy that I didn't have to wait I order it online it was already in stock so that was a time- savor. The salesman was extremely friendly and knowledgeable I felt very welcome and that store

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Don't forget to format it for a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has been working just fine for the ~6 months I've been using it - no complaints at all! One big thing for Mac users, though–remember you'll need to format this (and many other) external hard drives, so it will take a little instructions-following and time before you can save out files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's laptop to keep her school work and other important files automatically backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for quick storage/back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great, affordable quick option to back up all the photos on the various laptops in our household. The transfer was swift and painless. I'm not a big believer in cloud storage. I'd rather the files be backed up in something I can control (and pay for once). This did the job and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast write speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster write speed than my previous portable drive. Built in password protection is a good added benefit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to move files off an old compter. Works great. Faster transfer than moving to cloud or other service. Have several WD drives over the years and always have worked well if not abused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my Xbox one! Easy plug and play and definitely a better price than the one "made" for the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is 13. He didn't have any problems using it. It was great and doing a great job backing up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Surface Pro 3 as an external drive. Opened the box, plugged in the one wire (this does not need a/c power) and plugged the other end (USB) into the Surface Pro and instantly I had an extra TB of storage. Fast 3.0 transfer speeds and a little footprint to boot. Worth every penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, quick USB drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very well made and sturdy. File transfers are quick. So far, I've been really pleased with the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use with xbox1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use with xbox1. Bought it to add memory to the xbox 1 after the recommendation from Best Buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my kids to use with their Xbox. They really like it. It work fine. Great capacity at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is working exactly like I wanted and quiet. I especially like the fact that I can lock the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to use and has plenty of storage area for all my pictures, videos, and work documents.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 4 out of 5 stars

    Great External Hard Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this hard disk , i like the design and the price and also the quality. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and included encryption software which was very useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to backup my files on my computer. It was inexpensive and held a lot of memory. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 360 drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent add on drive for game box. No lag issues experienced. Small footprint, uses very little space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use and performs exactly as advertised.

    I would recommend this to a friend