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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 6,268 reviews
  • Rated 5 out of 5 stars

    Excellent External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have previously purchased other Western Digital drives (internal and external). Never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for my Gamer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older son needed more storage space for his xBox One and the Passport did the trick. This is the second 1tb Passport I have purchased from Best Buy. My younger son got one for Christmas last year and NO complaints. Both of them love the product. Stores everything they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for fast portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the usb 3.0 transfers files quickly and with the 1TB capacity i am able to free up a lot of my HDD

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of storage for photos and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 1TB USB Passport to move music, photos, and files to a new computer. It was easy to use (plug and play, then drag and drop files). After items were moved to new laptop, it is now being used as a backup drive. Really like its small size and capacity to hold so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great storage system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for someone who is not particularly tech savvy. Cross compatible with Mac and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed additional memory for WiiU. I need cheaper solution. This works for us! So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item we have one already but wanted to second one very very excellent we are very happy with the one we bought prior before this is why were purchasing another one I like going to Best Buy for stuff because they are excellent and they have a very very helpful people

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love WD hard drives!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Western Digital hard drives, and have no hesitation buying or recommending them. I have bought from another competitor (SG initials), only to have them give up after a few short years, but my WD drives just keep humming along. They just work, and are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best HDD available in market. I would recommend everyone to buy this for best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected......Like the last 3.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It is a WD External, it works fine on windows 10 and 7. Some of the software they include is actually useful, like WD Drive Utilites. It lets you run tests on the drive, Disable the sleep timer (Which is useful) and erase the drive. Overall, I would buy WD again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big storage for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have that much memory on my macbook, so this works perfectly to leave my old files safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my old external drive, this was a great value for other external drives offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used a backup before and this one was very easy to use even for a "non-tech" person!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these, one for my PC and one for my Nintendo Wii. There is no drivers to install they were read by my PC and Wii without hassle. You get a copy of acronis backup utility with WD Harddrive purchases and its great for if your main HD fails. I recommend a purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these, one for my PC and one for my Nintendo Wii. There is no drivers to install they were read by my PC and Wii without hassle. You get a copy of acronis backup utility with WD Harddrive purchases and its great for if your main HD fails. I recommend a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave it as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno,Gave it as a gift.Dunno,Gave it as a gift.Dunno,Gave it as a gift.Dunno,Gave it as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great little product that has a lot of memory. it syncs well with my toshiba computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an external hard drive to carry around with me. Sleek and was easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use, no major set-up required. Slim compact size is great for transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT FOR WHAT I NEEDED IT FOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLEEK BUT BIG IN STATURE WORKS WELL PICTURE MADE IT SEEM BIGGER THAN IT REALLY IS NICE PRODUCT

    I would recommend this to a friend