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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 6,267 reviews
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small easy to use storage device. No problem connecting to a Mac and easy transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive as a backup for my Dish Network DVR receiver. Although the receiver said the Ext HD needed to have its own power source I figured I would try it and IT WORKED without any issue ! Exactly what I needed to backup all my DVR recordings or transfer them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From having owned other Western Digital portable hard drives I have found them to be more versatile and dependable than other brands at a comparable or more favorable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few of these drives and have been very satisfied with the product for years.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does its job and great size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. I've owned many Western Digital externals over the years and this is just as good as the others. The included backup software I don't use since I just back up what I need manually. If you're in the market for an external look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Compact external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job for storing computer files. Compact in size and holds a lot of files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for Time Machine on Macs and Windows/Norton Backups on PCs and it runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was what our son in law mentioned on wish list. He was excited to get it. Is already using it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first drive failed while I was on vacation. When I returned I open a case with WD and via online support got a replacement sent to me within 2 days. They were supper to work with. The new drive is happly backing up my data. It was very easy to set up a scheduled backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I highly recommend this portable hard drive. Compact and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this external drive. It is light, portable and performs very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this external hard drive a few weeks ago, haven't storage 25% of its capacity yet, professional (big) pictures and HD videos are well handle by this device. Only time will tell how durable it is. I will recommended based in my up to day experience. 07/05/16

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends dad has like 5 of these so when my Toshiba external went bad I had to try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy to have this back up when necessary. This back up has come in handy many times already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup my main PC and then keep it at work for an offsite backup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to back up hard drive before having to replace original hard drive in desktop computer. this is my second Western Digital external portable hard drive that I have. My first one has pictures and my daughter music on it. Still working great and it is about 8 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive running great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the Geek Squad was able to retrieve my data and load onto this new external drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is always a good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always chosen WD for my back up drives. Have never had any problems with them at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a copy of a hard drive and network drive and was very happy with the transfer rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this external hard drive can be partitioned as a back up and as a "jump drive".

    I would recommend this to a friend