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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 6,267 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    An exceelent value with a lifetime warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a USB drive with significant capacity with support for OSX and Windows computers. Not the manufacturer provides a lifetime warrant should anything happen. I have purchased 6 of these drives for family and work; used the warranty once with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to add some space to my computer. I needed a drive for work files all by themselves. I was surprised at just how fast the files were accessible. This drive preforms as well as an internal drive on a computer that's about 3 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most Excellent Data Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use two of these for data back up: one for home desktop PC and another for work laptop. Might even add a third for our home iMac. Easy to manage the utility so you can choose the data you wish backed up. I did a selective data restore to prove it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to use devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The device is compact so it's very easy to take with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! It holds a lot of music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again! Great product for your money! The quality of the sound is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buy it with confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in and done. Its a great size and can be carried easily where you want to take it for the travel. It has a great tranfer speeds. And the big plus is carrying USB 2.0 & 3.0. I dont think so anybody will be disappointed after buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for computer backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with a friend of mine to buy a portable hard drive for his computer. This one was recommended to him by the salesperson. I showed him how to back up his computer, and he was very happy at how easy it was. He was very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for myself and for my family. I love Western Digital. I only had to contact them once in the past with an issue and for a giant company, I found their customer service to be fantasic. The product is very nice and the price is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, lightweight, does exactly what I need it to do.... Very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son's xbox one, to expand on his storage space, and upon plugging it in and doing a quick format, it worked well. I'd definitely recommend it, though if you need more space, go for the 2TB. 1TB was plenty for this household.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, its a hard drive. Hooked up to my xbox one for extra storage, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great little tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it was easy to use. Stored all.my info in this little compact square.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied! I'm very satisfied! I'm very satisfied! I'm very satisfied! I'm very satisfied! I'm very satisfied! I'm very satisfied! I'm very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and her photography backup, and she loves it and can store seemingly endless files on it. Good price compared to some we found, and would recommend anyone owning these to keep those treasured pictures and files safe and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second WD drive I own. Product is flexible and tech support is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works gret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need to store photos and keep in a safe place. Offers peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install this back up with ease and had it up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable drive for all your back up needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simple but very useful drive and since it's got USB 3.0, it's super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Any

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely no complaints with this hard drive. I mean- it's a hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tons of storage. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savy by any means. This external hard drive was easy to use and I haven't had any issues with it.

    I would recommend this to a friend