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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complaints yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a couple months back and still enjoy it. I know little to nothing about external hard drives but this is user friendly and made it easy to use. I'm so glad this was recommended by a dear friend. So far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to allow for backup for the computer and can keep secure and stored.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cheap storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to carry my iTunes library between work and home. Transfer rate works great. Seem like its a quality built item. No problems after a month.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually used this for a Chromebook and had some doubts. After reading some online forums i went ahead and connected. Works fine no problems. The unit size is really good and of course with 1TB i can't complain about it at all. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to store pictures on. Transferring the pictures from the computer to the hard drive through the USB 3 was lightning fast. It came with software to install to manage the hard drive but didn't both installing it as Windows picks it up fine. Also did a format on it before doing anything. The size is great as it can be put in a purse when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great capacity, great quality for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of wedding photos to give to a friend who was recently married. The caliber of the photos needed to be readily reproducible so it required a lot of storage capacity to transfer to her PC. This little wonder did an excellent job!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good product. It is easy to use, compact and love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended the hard drive - and I even got it on sale! Great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was well needed PlayStation four didn't have enough space but we are good now I'm sure I'll buy more stuff from you guys have a good day bye

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all these years I still consider myself not computer savvy. I plugged the Passport external hard drive in and within 10 minutes had over one thousand pictures and multiple documents safe and secure. Worth the money for the peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my laptop was dying and I wanted to be able to save a lot of files that I had. The saving part of the process was very easy and user friendly. Now that I have my new laptop it is a little bit difficult to find my old files sometimes. It may be a case of user error but I do feel like retrieving the files on a different computer should be easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but takes a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was surprisingly difficult to get installed on my laptop, and the back up took 2.5 hours. I am hoping subsequent back ups don't take as long.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great way to backup safely and securely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed about this product by a family member, and I've discovered everything she said concerning its effectiveness to be true. I even purchased another one for my husband. It's so easy and convenient to use, and takes up little space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast Slim Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little guys. I have a total of 10! they always work, don't require power and are small enough to slide into a larger pant pocket if needed. Ill be buying more as I need. The plum color is harder to find but the best looking by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup files on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive looks and works great. Great for transferring files between computers,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice for back-up files. I would recommended for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is light, which is ideal for carrying around in my computer bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed it to do to back-up the data I needed to back-up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep everything on. My computer is getting old and l don't want to turn it on one day and l have nothing. This device has more room than l need! Between my personal stuff and work stuff l'm covered!! No complaints with my product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good game. I really did enjoy it along with the rest of the games.

    I would recommend this to a friend