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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 6,267 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport Ultra 1tb External Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no technical knowledge with computers I asked around and read reviews and decided the Passport Ultra 1tb Portable Hard Drive had more than enough space to hold any amount of music, photos, or information that I needed to store on my PC!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stable slim external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's worked fine. Lightweight, plug and play, comes with WD Backup software that is easy to use. Keep it plugged into my desktop all the time as a redundant backup drive to my cloud backup. Looks nice in blue, too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and not heavy Priced just right Would recommend to friend's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    even more compact than the last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up to my back up for school and it's working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add extra storage for my Xbox One and works well. I have noticed a slight improvement in loading times over the Xbox One internal HDD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for saving backup files. Always better to be safely backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice reliable backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this 1TB WD HDD as a bootable backup for a Dell Inspiron 24 desktop with 1TB internal disk with Windows 10. Works great and I feel safe that all data is preserved even if the original hard disk would fail (that has happened before).

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Small & simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was affordable and small. I used to backup and reformat my hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external drive. It works great as an external drive for Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An external hard drive is always a nice item to have, especially to back up pictures. The reason we purchases is we were having work done on our laptop and Geek Squad saved our pictures to this with hopes that we didn't lose any, and we didn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is great runs fast and quiet. Hopefully lasts a long time b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just got it for Christmas so I haven't got to use it much.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for backing up media for home theater viewing. Mostly 1080p TV episodes or movies. It isn't the best solution, but for the price you cannot beat it. I have three of these and plan on getting a forth. I also use one for my Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget and simple to use. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backup all my photos and movies to this excellent external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No hassles and simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this unit to anyone. Just plug it into a USB port, a couple of clicks and you're backing up your system with minimal effort. It replaced a much more complicated backup system with just one small cable. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was running out of space on my old hard drive and couldn't pass this up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well wth one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Seagate go flex that would not work with Windows 10 because Seagate was not supporting with an software upgrade. I like this unit better than the Go flex especially the software and easy to setup. The exception is it does not backup a UPps.bin file which I read online is not important but still WD should address as it shows up as a caution in their report.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport Ultra portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passport Ultra is one of the most compact storage device.If you're looking for a compact storage device that offers a huge amount of storage space to carry data or backup on the go, the new WD My Passport Ultra is an excellent buy.

    I would recommend this to a friend