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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable method for backing up files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use and convenient way to back up all my files. Generates power from the USB connection so it doesn't have to plugged into the wall. Have several of these used to backup all my photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    extra memory space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great to have to back up all your pictures and any other important files. Easiest way is to drag and drop the files yourself and keep them organized in files that are easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Geek Squad used to back-up a crashed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the result of the back up of my crashed desktop. Not only did Geek Squad fix my desktop, I was able to function with these important files on my laptop until the desktop was restored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive works well! It's very light!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Compact Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds way more data then what I need. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for easily transferring large files off network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can know transfer my files in one drive vice versa

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    REALLY GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REASONABLE PRICE FOR SO MUCH STORAGE! I NEEDED TO GET MY COMPUTER BACKED UP BEFORE HAVING THE GEEKS RESTORE IT TO WINDOWS 7 SO I SELECTED THIS KNOWING IT WOULD HOLD EVERYTHING PLUS MORE. I AM VERY PLEASED.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good external HDD for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to store a lot of pictures. A MacBook doesn't have the storage for it. So bought this for the purpose. Pretty good until now. Color options are better than the usual black or silver in other brands

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice small external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the small size of the device. The USB 3.0 makes it faster than the 2.0 USB drives I have. I need to look further at the included backup software. Like most backup software I have seen it is not always easy to figure out exactly what it has backed up. They usually use made up folders with strange sub folder designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it recommend this to anyone.. Stores all data on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this external hard drive to be the best so far. It's easy to use & self explanatory. It allows me to password protect it for even more security. I recommend this hard drive to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best brand at the store that has what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, I thoroughly recommend this drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems at all with this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast and Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pachaging was secure. Have WIN 10 and setup was easy and I was using it 5 minutes after I booted my system. I have other WD passport drives that are still working after 1 1/2 years. Good buy for the $!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for an external hard drive for awhile and found this one when purchasing my laptop. So far I have not had any issues whatsoever. It is easy to use and is a great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent drive for portable storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient downloading and its portability make this hard drive a must have for those on the go. I use it mostly for movies and music when I travel, so as not to clutter the space on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for my storage needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some storage when I was having the geek squad repairing my pic. It was an emergency I didn't know what I wanted, this was perfect for backing up my files before they destroyed them forever...:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this since I had a large number of pictures that I wanted to save on a backup device. It has work great so far.

    I would recommend this to a friend